- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... effectively and efficiently or escalate them to appropriate support tier . + Utilize ITIL best practices to enhance and...+ AWS Certified Cloud Practitioner + HDI Support Center Analyst + MS-900: Microsoft 365 Fundamentals + MS-102: Microsoft… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** ** Tier 2 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly ... and provide services to our nation. SecuriGence is seeking a ** Tier 2 Help Desk Analyst ** to help contribute to our success. Come help us solve… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and collaborative team ... basic workstation remediation) during the call. Where required the Tier I candidate will escalate to the Tier II team or the eBusiness team for more detailed… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in providing exceptional ... we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact...experience) + 8 years of experience in IT support, help desk , or service desk … more
- Koniag Government Services (Vienna, VA)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- Clark Construction Group, LLC (Mclean, VA)
- …interruptions **Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational ... We are looking for a responsive, customer-focused Application Support Analyst to serve as the primary technical support contact for our diverse suite of enterprise… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability… more
- SHINE Systems & Technologies (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability...required Preferred Experience: + Prior experience as a Budget Analyst supporting federal systems preferred + Familiarity with PeopleSoft… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst with a active Top Secret clearance for the Center for Information Systems… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …new capabilities and change requests/enhancements on existing capabilities * Provide direct user support ( Tier 1/2 service desk ) * Act as liaison with client for ... **Business Analyst TS/SCI with Poly REQUIRED** **Category:** Business Consulting,...and the wisdom to know when to ask for help * Ability to collaborate with team members and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem...in waves of districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications… more
- Leidos (Reston, VA)
- …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 3 Help Desk support with some Tier ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a… more
- TekSynap (Ashburn, VA)
- …eligible) + Experience: A minimum of five (5) years of experience as a Tier III senior cyber threat hunt analyst performing threat analysis, technical analysis, ... of the following: DoD 8570 IAT Level II or IAM Level I or CSSP Analyst / Incident Responder **Overview** We are seeking an experienced **Cyber Threat Hunt Lead** in… more
- Serco (Washington, DC)
- …Maintain expert-level knowledge of their ship specification sections and first tier references iso interpretation of technical requirements and verification of ... 10-15+ years of professional experience working as a Structural Analyst with one or more domains and/or technologies of...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- TekSynap (Ashburn, VA)
- …eligible) + Experience: Minimum of seven (7) years of experience as a Tier III senior cyber security analyst performing intelligence analysis, collection ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8027_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
