- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Cardinal Health (Albany, NY)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral...and work with a sense of urgency + Maintaining quality and providing an empathetic and supportive experience to… more
- Molina Healthcare (Albany, NY)
- **Job Description** **Job Summary** Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in ... High School diploma. **REQUIRED EXPERIENCE:** 2 years experience in customer service, consumer advocacy, and/or health care systems. Experience conducting… more
- Broadview FCU (Albany, NY)
- …come to the right place! Summary of Role: The Home Equity Lending Specialist processes and underwrites home equity loan applications submitted by members through ... various channels. Ensures outstanding member experience and high- quality loan decisions that meet the credit union's lending policies. The Specialist … more
- Broadview FCU (Albany, NY)
- …have come to the right place! Summary of Role: The Consumer Lending Specialist underwrites, and processes consumer loan applications submitted by members through all ... channels. Ensures outstanding member experience, high quality loan decisions that meet the credit union's lending policies, and quick funding. The Consumer Lending … more
- Planned Parenthood of Greater New York (Johnstown, NY)
- …and improving health outcomes in communities that face systemic barriers to quality , innovative sexual and reproductive health services -- including birth control, ... provides compassionate, nonjudgmental abortion services. Picture yourself here: The Advocacy Specialist is responsible for assisting survivors in dealing with the… more
- Molina Healthcare (Albany, NY)
- …Prepares and utilizes reports to monitor and audit all systems, procedures and the quality of customer services provided. Assist with representing the unit at ... Molina Healthcare is hiring a Supervisor, Member Outreach, Training Specialist . This remote role will have a focus on...SharePoint (Able to Be the Administrator), Teams Channels + Bilingual is a plus! (Spanish or Mandarin) + Design,… more
- Whitsons Culinary Group (Ballston, NY)
- …operational excellence, supporting our teams, and ensuring every student receives a high- quality dining experience. If you thrive in a fast-paced environment where ... to assess operations, support staff, and maintain high service and quality standards. + Lead district-wide meetings, coach managers, and facilitate professional… more
- Whitney Young Health Center (Albany, NY)
- …PREFERRED QUALIFICATIONS: Two years of clinical experience preferred. HIV Specialist Certification. Experience in Community Health. Bilingual /Multi-lingual ... Treatment Services program (CPTS) for NCQA PCMH principles. + Leads program clinical quality improvement activities and serves as SME for the Quality Improvement… more