- Dodge Construction Network (Albany, NY)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Coinbase (Albany, NY)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- The Senior Manager , External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of ... Medical Affairs external stakeholder engagement activities (including those of the managed market liaison...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Norstella (Albany, NY)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... As a Project Manager / Senior Project Manager , Patient Engagement and Recruitment, you will...projects and ensuring the delivery of solutions that drive customer success and internal alignment. You will operate as… more
- Sharecare (Albany, NY)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Hilton (Albany, NY)
- …On the Customer Excellence team reporting to the Content, Communications, and Engagement Manager , you will partner with the HRCC leadership team and internal ... and Events,you will support the Hilton Reservations and Customer Care \(HRCC\) engagement strategy by planning large\-scale Team Member and leadership events,… more
- Molina Healthcare (Albany, NY)
- …**Job Summary** Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in areas involving ... member impact and engagement including: New Member Onboarding, member plan benefits education,...High School diploma. **REQUIRED EXPERIENCE:** 2 years experience in customer service, consumer advocacy, and/or health care systems. Experience… more
- Rubrik (Albany, NY)
- … to achieve faster customer adoption, time to value, and overall customer engagement and satisfaction. CEMs drive product enhancements and manage escalations ... challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role...+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities… more
- UKG (Albany, NY)
- …at least one annual business review covering adoption, support, and roadmap content. * Customer Engagement : Increase customer engagement by driving ... and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work closely with… more
- Acosta Group (Clifton Park, NY)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...principals' business priorities and drives long-term success. + **Client Engagement ** : Personally call on all decision-makers at the… more
- Nelnet (Albany, NY)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with… more
- BJs Wholesale Club (Albany, NY)
- …15% discount.* *Eligibility requirements vary by position. Working closely with the Club Manager , the Assistant Club Manager in Training (AMIT) is responsible ... AMIT role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. The trainee will receive… more
- Under Armour, Inc. (Albany, NY)
- Sr. Manager , Solution Architect Marketing Technology (SFMC and SFSC) **Sr. Manager , Solution Architect Marketing Technology (SFMC and SFSC)** **Values & ... models, and alignment with the target enterprise architecture vision. As a Senior Manager , Solution Architect of Marketing Technology at Under Armour, you will work… more
- Walgreens (Saratoga Springs, NY)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Navient (Albany, NY)
- …the customer journey and executing lifecycle campaigns that drive deeper engagement , retention, and customer lifetime value across Earnest products. + You ... below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of Performance Marketing.** **As the… more
- Whitney Young Health Center (Albany, NY)
- …details and have integrity. + Demonstrates excellence in both internal and external customer service, along with patient engagement . + Understands and is able ... Registered Nurse (RN) Care Manager (Req 100984) Albany, NY (http://maps.google.com/maps?q=920+Lark+Drive+Albany+NY+USA+12207) Apply Description Be a part of the… more
- Trustco Bank (Schenectady, NY)
- …Building a strong branch identity, promoting sales initiatives, and championing exceptional customer service. + Customer Engagement : Personally, connecting ... **Assistant Branch Manager ** **Reports to:** Branch Manager **Salary:**...a motivated leader with a passion for delivering exceptional customer service and driving branch success? We are seeking… more
- Ralliant (Albany, NY)
- … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more
- Trinity Health (Troy, NY)
- …Serves as a member of the Burdett Birth Center management team. The Manager has 24-hour accountability for the effective and efficient operation of a single ... or multiple related unit. The Manager spends 20% of the time in direct staff...concerns related to patient safety, quality, patient loyalty, associate engagement and physician satisfaction. Exercise a leadership style that… more
- PagerDuty (Albany, NY)
- …Product Manager - Developer Platform** to join our diverse, customer -focused team in leading the industry's transformation to fully automated operations! Our ... also the business case for integration with a potential platform customer . You can readily understand 3rd-party platform elements (ServiceNow, Atlassian, Salesforce,… more