- Protective Industrial Products (Latham, NY)
- JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design ... direction, mentorship, and performance management. + Manage daily operations of the IT support desk , including ticket assignment, escalation, prioritization,… more
- New York State Civil Service (Albany, NY)
- …platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to implementing ... performing technical activities related to application development, data center operations, help desk support , and application integration in accordance with the… more
- Trustco Bank (Schenectady, NY)
- …system maintenance and support . + Learn and assist in evaluating new IT tools or systems for potential implementation. + Collaborate with team members on ... include the following. Other duties may be assigned by supervisor and/or Trustco Bank's Board of Directors. + Must...all critical applications utilized by Bank. + Assist senior IT staff with the day-to-day monitoring and basic troubleshooting… more