- Pearl Interactive Network (Annapolis, MD)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- CVS Health (Annapolis, MD)
- …Guidelines. **Required Qualifications** Demonstrated leadership abilities. Experience with inbound call center operations. **Preferred Qualifications** - 2 years ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Hilton (Baltimore, MD)
- …Team Members are at the heart of it all\! \#LI\-DS2 **Job:** _Call Center and Reservations_ **Title:** _Reservations Supervisor \- Hilton Baltimore Inner Harbor_ ... Inner Harbor \(https://www\.hilton\.com/en/hotels/bwicchh\-hilton\-baltimore/\) is looking for their next Reservations Supervisor to join the Reservations Team\!Find this hotel next… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeContinuous Hire Functional CategoryCustomer Service ... Date (if temporary) Work Schedule Schedule based on scheduling: Call Center operates Monday-Friday 8:00 am to...to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Customer Service Advisor ( Call Center ) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeUO.08 ... Hours determined by schedule, with additional hours as needed. Call Center is open Monday - Friday,...to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Annapolis, MD)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Anywhere Real Estate (Baltimore, MD)
- …in a high-volume sales or process heavy service operations environment ( call center , fulfillment, logistics, etc.) or industry/domain experience (mortgage, ... **Vendor Supervisor ** The Vendor Supervisor will report...National Services Manager for Anywhere Integrated Services National Operations Center . This role will be responsible to facilitate and… more
- Otis Elevator Company (Baltimore, MD)
- …21227 USA Otis Elevator Company is searching for a highly motivated Maintenance/Service Supervisor to oversee the servicing and repair of equipment as well as ... people - passengers, customers, and colleagues - at the center of everything we do. We are guided by...do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality… more
- Fresenius Medical Center (Baltimore, MD)
- **Fresenius Medical Care is seeking to hire a Regional Sales Manager (In- Center ) in the Washington DC/Baltimore territory.** **PURPOSE AND SCOPE** Serves as a ... for, delivers, and measures results o Achieves regular and consistent face-to-face customer call activity on key products (minimum of 3+ calls on average per day,… more
- Fresenius Medical Center (Baltimore, MD)
- …federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... makes adjustments and modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as may be indicated. .… more
- Fresenius Medical Center (Annapolis, MD)
- …federal regulations. + Performs all essential functions under the direction of the Supervisor and with the guidance from the Educator, Preceptor, or in collaboration ... makes adjustments or modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as indicated. + Assesses,… more
- Cardinal Health (Annapolis, MD)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Pearl Interactive Network (Annapolis, MD)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …Monitoring Facility Technician is a journey level of technical monitoring center operations work involving closed circuit televisions, alarms, and sensors throughout ... technicians. Employees receive general supervision from a Technical Services Supervisor I or other designated official as determined by...was the primary duty, and/or working in a dispatch center (ie, police, fire, EMT), or two (2) years'… more
- CSL Plasma (Glen Burnie, MD)
- **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability ... plasma pheresis process. You will report to the Assistant Center Manager. **The Role** + In compliance with Standard...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more
- Cardinal Health (Annapolis, MD)
- …Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment. + Knowledge in insurance billing ... receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems...MS Outlook, company proprietary software - Salesforce, telephone and call center software). + Manage a high… more
- Johns Hopkins University (Baltimore, MD)
- We are seeking an **Electrician - Homewood Student Center (HSC)** who performs maintenance, installation, and repair work (and planning thereof) on ... Trains peer and lower-level positions as directed by the supervisor , based on the guidelines of the JHU Apprenticeship...$32.86 after 12 months Employee group: Casual / On Call Schedule: varies FLSA Status: Non-Exempt Location: Homewood Campus… more
- Grifols Shared Services North America, Inc (Baltimore, MD)
- …and works 100% remote. For this position, we have the onboarding & trainings center in North Carolina where we provide the necessary knowledge about our equipment ... (Reagent utilization Factor) * MTTR * Repeat/Return Calls * Call closure rates - as defined in individual goals...perform other duties as assigned by the Manager or Supervisor . Document translation & verification. Root cause analysis. Identify… more