- Burlington (Hanover, MD)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- The ODP Corporation (Glen Burnie, MD)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... **Overview** At Office Depot Inc., the Retail Team Lead is a part -time role providing...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- Burlington (Catonsville, MD)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Humana (Annapolis, MD)
- …Humana's Consumer Insights and Analytics organization is seeking a Digital Marketing Analysis Lead - Customer Engagement to join the team working remote anywhere ... **Become a part of our caring community and help us...in the US or Arlington, VA. As the Lead you will be responsible for improving the prioritization,… more
- BJs Wholesale Club (Baltimore, MD)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team members for the… more
- University of Maryland, Baltimore (Baltimore, MD)
- …ensure maximum uptime for maximum availability for operation and use. * Customer service /user interaction is a large part of this role for project meetings, ... Research Assistant, Laboratory Research Specialist, or Laboratory Research Specialist Lead *. The University of Maryland, Baltimore (UMB), Electron Microscopy Core… more
- Under Armour, Inc. (Baltimore, MD)
- …times. **We count on our Lead Associate, Footwear to:** + Provide an exceptional customer service experience that is unique to Under Armour + Bring out the ... the achievement of store footwear sales by providing the customer with an exceptional shopping experience. The Lead...Image & Athlete Experience** + Model the Under Armour service culture and exceed customer expectation +… more
- Humana (Annapolis, MD)
- …leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key ... **Become a part of our caring community and help us...outcomes + Support transformation efforts in areas such as customer service operations, workforce management, data/analytics, and… more
- Humana (Annapolis, MD)
- …The Lead Product Manager conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope ... part of the Digital Product Management Team, the Lead Product Manager, Mobile app will play a key...app roadmap, prioritizing features that enhance engagement, usability, and self- service capabilities + Lead the end-to-end product… more
- CBRE (Annapolis, MD)
- …- AMS Sales Lead (I&L Sector) Job ID 205699 Posted 18-Feb-2025 Service line GWS Segment Role type Full-time Areas of Interest Sales & Leasing Location(s) ... directions and targets of the business. The Business Development Principal will lead business development programs and initiatives and be accountable for the… more
- Guardian Life (Annapolis, MD)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- PNC (Baltimore, MD)
- **Position Overview** We are currently seeking a Communications Senior Lead to join our growing Regional Communications team and lead the development of ... brand and amplify reputation within assigned markets. The Communications Lead is a senior member of the 14-person Regional...ability to work flexibly and handle ambiguity * Exceptional customer focus and unwavering integrity * An analytic and… more
- OneMain Financial (Baltimore, MD)
- …to ensure seamless operation and performance. + Design, develop, and support self- service IVR applications that provide a positive customer experience and ... We are seeking a **CCaaS Lead Engineer** to join our growing Contact Center...and maintenance of our CCaaS (Contact Center as a Service ) solutions. The ideal candidate will have in-depth experience… more
- Leidos (Baltimore, MD)
- …model-driven, enterprise level business solutions and applications. + Experience implementing Pega Customer Service , Pega Knowledge Buddy and at least one other ... **Description** Leidos is seeking a ** Lead Pega System Architect** to be part...hires for one-on-one mentoring, collaborative reviews, and coaching on customer engagement to help each new hire successfully onboard… more
- Humana (Annapolis, MD)
- …Network Engineer designs, analyzes, plans and modifies network components supporting customer communication implementation activities. The Lead , Network Engineer ... **Become a part of our caring community and help us...scope and complexity ranging from moderate to substantial. The Lead Network Support Engineer will be responsible for providing… more
- Humana (Annapolis, MD)
- **Become a part of our caring community and help us put health first** We're seeking a strategic, results-driven Lead Product Manager to design and deliver ... in shaping the future of care delivery at scale. **Location:** remote The Lead Product Manager partners across various multi-disciplinary teams at Humana to design,… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... ** Lead Business Analyst** **Category:** Business Analysis (functional and...* Strong understanding of Medicare policies, claims processing, and customer service operations. * Proficiency elaborating and… more
- PNC (Westminster, MD)
- …Lead within PNC's Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral opportunities ... successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …expertise in software development, cloud-based contact center platforms, and Medicare-related customer service workflows. You will be responsible for the ... **Development Lead ** **Category:** Software Development/ Engineering **Main location:** United...vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address… more
- PrimeFlight Aviation Services (Baltimore, MD)
- …speaking) + 5 years of customer service experience + 2 years of Customer Service Lead + Knowledge of the Aviation Industry + Ability to access ... **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!** The...life insurance, paid time off, growth opportunities, and more _(* part -time benefits may vary)_ + We are committed to… more