- Capital One (Annapolis, MD)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Highmark Health (Annapolis, MD)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Cengage Group (Baltimore, MD)
- …the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Oracle (Annapolis, MD)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- Oracle (Annapolis, MD)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- Applied Technology Services (Baltimore, MD)
- …OnBase Developer with senior experience to perform software development, support, and testing services in a remote work environment. The resource will report to the ... Director , Enterprise Document Management. Responsibilities + Provide programming support...define requirements, uncover business rules and processes, and create user stories + Work with vendor resources to ensure… more
- Verint Systems, Inc. (Annapolis, MD)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... methodology and by coordinating FSS resources in Sales, Professional Services , Product House and Support. **Principal Duties and Essential Responsibilities:**… more
- Oracle (Annapolis, MD)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- Belay Technologies (Laurel, MD)
- …continue managing their own on-premise infrastructure when mission demands it. + Architect end -to- end solutions for complex CNE services , tackling challenges ... user pain points. + Partner with cloud professional services and mission stakeholders, working alongside AWS ProServe teams...and collaboration while reporting directly to the Y12 technical director . + Design modernized workflows and user … more
- Public Consulting Group (Annapolis, MD)
- …and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... the administration of the contingent workforce lifecycle, system maintenance, user support, and data/compliance monitoring. **Duties and Responsibilities:** +… more
- CareFirst (Baltimore, MD)
- …Interfaces with all areas affected by the project including clinical and non-clinical end users, computer services , and other key stakeholders. + Represents the ... facilitation of the implementation of systems and/or process to meet business and user requirements. We are looking for an experienced professional to work remotely… more
- Northrop Grumman (Baltimore, MD)
- …for a classified government contact. + Maintain smooth operation of multi- user computer systems, including coordination with network, software, and system engineers, ... PC desktop technicians, project managers, end users, and customer and IT management. + Analyze...resolution, and configuration management. + Provide backup and recovery services , manage file systems and disk space, and manage… more
- Northrop Grumman (Linthicum Heights, MD)
- …and external customers, in written and verbal format. + Create and maintain user and computer accounts and modify file permissions and security access lists in ... meet, discuss, and troubleshoot issues with vendors and evaluate vendor products, services , and suggestions. + Maintain security audit and logging information on all… more
- Northrop Grumman (Linthicum Heights, MD)
- …in written and verbal format. + Maintain smooth operation of multi- user computer systems, including coordination with network, software, and system engineers, ... PC desktop technicians, project managers, end users, and customer and IT management. + Support...resolution, and configuration management. + Provide backup and recovery services , manage file systems and disk space, and manage… more
- Teradata (Annapolis, MD)
- …of the future, today. The Teradata Vantage architecture is cloud native, delivered as-a- service , and built on an open ecosystem. These design features make Vantage ... (EPM) solutions, specifically focusing on Enterprise Planning and Budgeting Cloud Service (EPBCS) and Enterprise Data Management Cloud Service (EDMCS).… more
- Northrop Grumman (Elkridge, MD)
- …and maintain smooth operation of computer systems, applications and user experience. + Provide effective communication across multi-functional teams, stakeholders ... and end users. + Other opportunities may include learning new...some of the most technically sophisticated products, programs, and services in the world. _Our Values_ . The women… more
- Lockheed Martin (Hanover, MD)
- …and innovation\. **Who You Are:** Here, you are going to provide life\-cycle services to advance mission in support of Cybersecurity and SIGINT midpoint collection\. ... to include providing new features and enhancements to Front End Solutions systems\. This will allow for products to...Technical writer * Test Engineers * Network Engineers * User Experience Designer * Data Science * Systems Administrator… more
- Northrop Grumman (Linthicum Heights, MD)
- …factors such as export/import authority, expense, delivery times, and user requirements. Contact carriers and interdepartmental personnel to discuss delivery ... trade compliance and external parties such as freight forwarders, logistics service providers, customs brokers, surety companies, et. Al. to maintain and… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- **IT Infrastructure Support Specialist** **Category:** Service Desk / End User Services **Main location:** United States, Maryland, Baltimore **Position ... Plan. . Collaborate with SSA COTRs and the Program Director to coordinate network installations and meeting schedules. ....for network planning . Familiarity with ITIL or similar service management frameworks CGI is required by law in… more
- Northrop Grumman (Millersville, MD)
- …microservices, Rest API calls, Linux based architecture, Kubernetes and web-based services . + Analyze, enhance, install, test, and modify enterprise-wide software ... capabilities + Deploy code updates in Development and Test environments for user testing following the configuration control system processes + Establish standards… more