- TEKsystems (Baltimore, MD)
- Description: Our client is looking to hire an onsite IT Technician to support the user. This person will be responsible for taking tier1 and tier 2 ticket. The ... issues will vary from technical issues such as server configurations, hardware and software troubleshooting. Also, resetting passwords, creating accounts, and deleting users within Active Directory. There will be some basic networking issues in there as well… more
- Baltimore City Community College (Baltimore, MD)
- …the Student Lab or assist in other areas of the college providing helpdesk support . Responsibilities/Duties Essential Functions: + Respond to clients' telephone ... managing relatively simple hardware, software or network problems. Answer helpdesk calls and provide desktop support over...IT Professional (for Win 10) MCDST -Microsoft Certified Desktop Support Technician Comp TIA A+ or Comp… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Field Engineering **Skills:** Remote Access,Remote Support ,Technical Support **Certifications:** Comp TIA Security - CompTIA ... years of related experience **US Citizenship Required:** Yes **Job Description:** Field Technician II GDIT is your place to make meaningful contributions to… more
- TEKsystems (Baltimore, MD)
- Description: Our client is looking to hire a Desktop Technician to work onsite in Baltimore City. The customer is a smaller user base which means the support ... 1. This could range from day to day technical support issues with users being unable to connect to...create reports that help to define standards across the helpdesk . 2. Ability to help resolve day to day… more
- TEKsystems (Baltimore, MD)
- Description: Our client is looking to hire a Helpdesk Technician to provide over the phone/remote support IT troubleshooting. The daily responsibilities ... include logging, tracking and resolving an average of 40 to 50 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling,… more