- Wilson Language Training (Annapolis, MD)
- …to superintendents and executives + Strong analytical skills and ability to use customer data to guide decision-making and drive value + Demonstrated ability ... Senior Customer Success Manager **Department:** Customer ...the journey. + Act as a voice of the customer by providing insights to internal teams that… more
- Parexel (Annapolis, MD)
- …to the study conduct or protocol + Review and sign off all data listings / tables, protocol deviations, datasets, for medical accuracy/consistency in accordance with ... study plans (Medical Monitoring Plan, Medical Data Review Plan, Data Surveillance Plan etc....Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- Ralliant (Annapolis, MD)
- …the Americas. You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring new logo ... customers and working with a Key Account Manager to expand revenue with existing customers. Do you...+ A candidate may handle a variety of post-sales customer support functions, including quotes, contract extensions, and … more
- FREEMAN (Lanham, MD)
- …in events, on a mission to redefine live for a new era. With a data -driven approach and the industry' largest network of experts, Freeman's insights shape ... matter. **Summary** It is the responsibility of the Demand Planning Manager to manage forecasting, transportation, transfers, and utilization of rental equipment… more
- Ryder System (Annapolis, MD)
- …here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a pivotal ... role in analyzing customer and prospect data for Ryder's Marketing Insights team to...and potential customers and translating that understanding into actionable insights that drive business performance. This Manager … more
- Cardinal Health (Annapolis, MD)
- …and uncover complex customer struggles? Are you enthusiastic about research, data analysis, translating insights to action, and empowering others to the ... If so, let's talk. Cardinal Health is looking for a versatile Manager of Research & Insights . As a key member of the Product Experience organization, you will… more
- Ford Motor Company (Annapolis, MD)
- …that enhance the customer journey and unlock new revenue streams. The Global Data , Insights & Analytics (GDIA) organization is Ford's central hub for data ... strategy, insights , advanced analytics and AI, driving data -driven decision-making across the enterprise. We are building a future where mobility is… more
- CareFirst (Baltimore, MD)
- … data architects, data analysts, and data scientists. As a Data Product Manager , you will establish and execute the data product operating ... CareFirsts customers and internal teams. You create value from the organization's data assets and enable internal/external analytics and insights . This includes… more
- NTT America, Inc. (Annapolis, MD)
- …health. + Present insights and recommendations to senior leadership, using data to influence decision-making and drive customer success strategies. + ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder… more
- Proofpoint (Baltimore, MD)
- … campaigns and communications that support onboarding, adoption and renewal journeys + Gather insights from customer feedback, usage data and interviews to ... digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint,...partner. **The Role** Proofpoint is seeking a strategic and customer -obsessed Senior Product Marketing Manager with a… more
- Datavant (Annapolis, MD)
- …relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the ... Datavant is a data platform company and the world's leader in...vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment.… more
- Acxiom (Annapolis, MD)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...+ Strong analytical skills with the ability to translate data into actionable insights **Preferred** + Bachelor's… more
- Acxiom (Annapolis, MD)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... + Strong analytical skills with the ability to translate data into actionable insights Preferred + Bachelor's...marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer ,… more
- UKG (Annapolis, MD)
- …unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work ... customer satisfaction, monitor account health, and maintain accurate data in our CRM system. **Key Responsibilities:** * ...to work. With the world's largest collection of workforce insights , and people-first AI, our ability to reveal unseen… more
- Autodesk (Annapolis, MD)
- **Job Requisition ID #** 25WD92036 **Position Overview** The Customer Success Manager (CSM) plays a pivotal role in driving the success of our existing Business ... with Autodesk and our Channel Partners. Additionally, you will leverage data -driven insights to trigger proactive outreach, addressing potential risks… more
- Cengage Group (Baltimore, MD)
- …to reduce costs to serve, proactively address gaps, implement solutions, and ensure customer needs are met. Provides insights and feedback from customers to ... where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement,… more
- Johnson, Mirmiran, and Thompson Inc. (Hunt Valley, MD)
- …forecast market shifts and customer behavior. + Develop models to analyze data to track campaign performance and provide insights for improvement. + Manage ... with strong technical skills and the ability to make recommendations based on data insights . Ability to analyze complex issues, interpret, and communicate them… more
- Datavant (Annapolis, MD)
- …to understand the growth landscape and areas of priority + Building market and customer insights to refine our financial planning across new business and ... strategy by: + Work cross-functionally to leverage market and customer insights to identify the optimal pricing...design and execution across teams + Analyze and generate insights from sales and financial data quickly… more
- Cardinal Health (Annapolis, MD)
- …+ Identify and evaluate emerging revenue opportunities by analyzing market trends, customer needs, and internal data assets to inform product innovation ... products for our customers. **Position Summary:** The Strategy Sr. Manager will collaborate to help shape the biosimilar sourcing...and commercialization strategies. + Leverage cross-functional insights to uncover high-value data streams and… more
