- R1 RCM (Baltimore, MD)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- Intermountain Health (Annapolis, MD)
- **Job Description:** The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies ... Professional etiquette and communication. + Collaboration / Teamwork + Confidentiality + Customer service + Resolving patient needs + Computer literacy +… more
- UPMC (Spring Grove, PA)
- Join our team of Life Changers! UPMC is hiring a Full-Time, Patient Service Representative to support the office in Harrisburg. Hours are Monday-Friday ... preference. + Collect copayments and any other applicable patient payments at the point of service ....experience in a medical / billing / fiscal or customer service function is preferred. + Knowledge… more
- UPMC (York, PA)
- …skills preferred. + Two years of experience in a medical, billing, fiscal, or customer service role preferred. + Knowledge of medical terminology preferred. + ... best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in York. Weekend and evening… more
- Stryker (Baltimore, MD)
- …to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As a ... close profitable business and consistently exceed their performance objectives. ** Customer -oriented achievers.** Representatives with an unparalleled work ethic and … more
- Stryker (Baltimore, MD)
- …to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As ... close profitable business and consistently exceed their performance objectives. ** Customer -oriented achievers.** Representatives with an unparalleled work ethic and … more
- R1 RCM (Baltimore, MD)
- …least one year of call center experience + Attention to detail + Strong customer service experience + Ability to multi-task and navigate between multiple systems ... manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Cardinal Health (Annapolis, MD)
- …that all policies and procedures related to providing consistent, supervisor customer / patient care are adhered to, and service & production goals are ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Cardinal Health (Annapolis, MD)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Kestra Medical Technologies, Inc (Annapolis, MD)
- …team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. ... technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra… more
- Fresenius Medical Center (Lanham, MD)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Cardinal Health (Annapolis, MD)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... provide guidance on the appeals process if needed + Resolve patient 's questions and any representative for the patient 's concerns regarding status of their… more
- WellSpan Health (York, PA)
- …and payer regulations. Represents the company in a professional manner using excellent customer service practices, adherence to policies and standards of work in ... + High School Diploma or GED Required **Work Experience:** + 1 year Customer service , healthcare related field. Preferred **Courses and Training:** + Healthcare… more
- Cognizant (Annapolis, MD)
- Healthcare Customer Service Collections We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position ... Travel: None required About the role: As a Healthcare Customer Service Collections, you will make an...role, you will: + Handle inbound calls as a representative of the hospital to arrange debt repayment based… more
- Cognizant (Annapolis, MD)
- …year of related experience. **Travel:** None required **About the role:** As a Healthcare Customer Service Collections, you will make an impact by Assist our ... outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer...role, you will:** . Handle inbound calls as a representative of the hospital to arrange debt repayment based… more
- Fujifilm (Annapolis, MD)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Fresenius Medical Center (Essex, MD)
- …policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality ... Nurse Applicant, under the direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS… more
- WellSpan Health (Gettysburg, PA)
- …phone calls to patients, and/or representatives and healthcare providers. Provides exceptional customer service by addressing patient needs and ... Epic as indicated. + Has direct communication with the patient and /or a patient representative...staff, nursing services and other providers. + Coordinates meal service for patients with food service production… more
- Cardinal Health (Annapolis, MD)
- …School diploma or equivalent, preferred + Demonstrated high level customer service + Experience conducting and documenting patient medical health insurance ... population or transfer caller to appropriate team member (when applicable) + Resolve patient 's questions and any representative for the patient 's concerns… more
- Johns Hopkins University (Baltimore, MD)
- …successes and priorities for improving performance in meeting and exceeding patient and customer expectations. + Establishes communication channels with ... operational and administrative activities of the Divisions to advance the patient care, research and education missions. This job encompasses the management… more