- University of Maryland Division of Information Technology (College Park, MD)
- …Coordinator. This position will report directly to the Human Resources Manager . Responsibilities will include supporting HR functions across the Division, which ... Qualifications Education: Bachelor's degree from an accredited college or university. Experience : One (1) year of professional human resources experience .… more
- Trustmark (Annapolis, MD)
- …have a commitment to welcoming people, no matter their background, identity or experience , to a workplace where they feel safe being their whole, authentic selves. ... partners for groups under 200 lives then transitions account to an account manager for ongoing maintenance and service. Develops new accounts and/or generates new… more
- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Annapolis, MD)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Michaels (Ellicott City, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ELLICOTT CITY, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Annapolis, MD)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Bridgestone Americas (Baltimore, MD)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Organon & Co. (Annapolis, MD)
- … and Skills** + BA/BS. + Two plus years of managed care account manager or equivalent experience . + Customer knowledge and/or regional/national health ... Contracting experience . + Health care trends and policies. + Customer relationships. + Product/Disease knowledge in Women's Health and Biosimilars. +… more
- Capital One (Annapolis, MD)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Annapolis, MD)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Aaron's Inc (Baltimore, MD)
- ** Customer Accounts Manager ** The salary range for this role is $17.75 to $18.50 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Hilton (Annapolis, MD)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- Encore (Lanham Seabrook, MD)
- …with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos ... Position Overview The Sales & Customer Engagement Manager is responsible for...customer 's needs and goals to create an event experience that best aligns Encore resources and solutions, while… more
- Acosta Group (Columbia, MD)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** COLUMBIA, Maryland, 21045 **Ref #:** 83399 **Pay Rate:** $ 16.00 ** ... Time Off (PTO) program **Description and Requirements** The Associate Customer Manager covers a designated territory and...+ Set and review performance objectives with the Sales Manager . ** Experience and Qualifications** : + Bachelor… more
- Dodge Construction Network (Annapolis, MD)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is a key member of our Go-To-Market organization, focused on ... is a full-time position and reports directly to the Manager , Customer Success. **_Preferred Location_** This is...Experience , Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer … more
- Renaissance (Baltimore, MD)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- Cardinal Health (Annapolis, MD)
- …driving the development and implementation of data-driven solutions that enhance the customer experience . We seek an innovative, customer -focused ... atmosphere. We currently have a career opening for a Customer Success Account Manager Overview This role...and resolve backend issues affecting data accuracy, reporting or customer experience . + Identify and resolve … more
- UKG (Annapolis, MD)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Annapolis, MD)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Annapolis, MD)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
