- CAI (Annapolis, MD)
- …Number** R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- CAI (Annapolis, MD)
- …Number** R5370 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... customer service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- …in Incident, Problem, and Change Management disciplines. + Prior experience as a service desk analyst , troubleshooting and resolving technical issues. + ... ability to exercise mature judgment. + Experience with help desk tools such as Micro Focus Service ...help desk tools such as Micro Focus Service Manager, Jira, or ServiceNow. + Strong experience resolving… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
- Florida Crystals Corporation (Baltimore, MD)
- …of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates ... Lyle(R), Lyle's(R) and Sidul(R). OVERVIEW The FP&A Sales Analytics Analyst will play two critical roles within ASR's Financial...A willingness to learn about our business, leaving your desk and spending time in a manufacturing environment +… more
- CACI International (Annapolis Junction, MD)
- Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) * Responds to complicated user questions *… more
- Prime Therapeutics (Annapolis, MD)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- DCCA (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- Evolent (Annapolis, MD)
- …and/or Microsoft Azure - Application Insights is preferred + JIRA Service Desk ticketing system/Confluence experience is preferred **Technical Requirements:** ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- Amentum (Aberdeen, MD)
- Amentum is currently seeking a **Senior** **Program Analyst , Acquisition Specialist** to join our team in support of our customer, **Project Manager Intelligence ... Edge Node Pilots, Interoperability, and Integration (Hydra API, AIC/JTIC), Service Architecture and Implementation, S&T alignment and requirements, Mission Partner… more
- Confluent (Annapolis, MD)
- …Platform. Data Connects Us. **About the Role:** The Senior Business Systems Analyst (BSA) role will be responsible for leveraging business process understanding to ... the Salesforce platform and related technologies for the Sales operations and Deal desk departments. The team's mission is to drive a coherent, integrated backbone… more
- Lincoln Financial (Annapolis, MD)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. **What you'll be doing** + Responsible for the engineering… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …Proving Ground, Maryland. The preferred candidates will demonstrate exceptional customer service skills, strong expertise in their technical field, commitment to the ... maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless...MD for IT support. **Desired Qualifications:** + Outstanding customer service and communication skills. + Ability to work in… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... relevant laws. About DarkStar Intelligence DarkStar Intelligence is a Service -Disabled Veteran-Owned Small Business (SDVOSB) committed to advancing national security… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... Network Administration. **Clearance Level** + TS/SCI w/FS Poly **Required Certification** + Must possess one of the following certifications: CAP; CND; Cloud+; GSLC; Security+ CE; or HCISPP. **Other Job Specific Skills** + Must be able to communicate… more
- General Dynamics Information Technology (Aberdeen, MD)
- …Computing Modernization Program (HPCMP) in these following job opportunities: + Database Analyst + Facilities Specialist + Help Desk Technician + Quality ... Data Analysis and Assessment Center (DAAC), Above Secret Computing, service agency customer requirements, ongoing outreach, technology advancement for... Analyst + Research Analyst + Software Developer + System… more