- Capital One (Cheyenne, WY)
- Sr Business Manager, Concierge Economics (Remote - Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team, ... specifically focused on driving deeper understanding of Concierge economics. This leader's scope will span two distinct...both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business value in… more
- Capital One (Cheyenne, WY)
- Senior Associate, Capital One Concierge , Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining...team answers as needed (both within & adjacent to Concierge ). + **Systems Thinker:** Able to connect the dots… more
- Sunrise Senior Living (Cheyenne, WY)
- …of.** **COMMUNITY NAME** Whispering Chase **Job ID** 2025-233514 **JOB OVERVIEW** The Concierge is often the initial contact and first impression that many people ... have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and...and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those… more
- Coinbase (Cheyenne, WY)
- …connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge , you will serve as a primary subject matter expert for Coinbase's ... products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an… more
- Capital One (Cheyenne, WY)
- …One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here ... people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7...the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work… more
- UKG (Cheyenne, WY)
- …focused on powering personalized, scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success, Product, ... to assess customer health and forecast future behaviors. Power the Digital Concierge Experience Apply intelligence signals to personalize guidance and support for… more
- Capital One (Cheyenne, WY)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... chatting to our team within 1 minute, 24/7/365. **As a Velocity Black Concierge product manager, you will:** + Collaborate with internal stakeholders and external… more
- Prime Therapeutics (Cheyenne, WY)
- …Customer Resolution Associate - Remote **Job Description** The Client Concierge Specialist is responsible for processing, communicating, documenting, and tracking ... member cases for Pharmacy Concierge Services. This position is also responsible for interacting...prescribers, or plans to provide support and assistance with concierge program inquiries and other administrative functions. **Responsibilities** +… more
- Capital One (Cheyenne, WY)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... of what it takes to lead the most high-value-add concierge team. The ideal candidate will be an energetic,...others through their career in the customer service and concierge space to the next level This role will… more
- Capital One (Cheyenne, WY)
- …the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our ... customers and fulfill their requests. It's concierge , reimagined for the digital age. What unites us...Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist Richmond, VA: $115,200 - $131,500 for Manager,… more
- Capital One (Cheyenne, WY)
- …One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here ... (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One provides digital concierge services to its members to help them fulfill… more
- Capital One (Cheyenne, WY)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... (Regardless of Location): $78,400 - $89,500 for SA, Premium Concierge Specialist Richmond, VA: $78,400 - $89,500 for SA,...Specialist Richmond, VA: $78,400 - $89,500 for SA, Premium Concierge Specialist Candidates hired to work in other locations… more
- UKG (Cheyenne, WY)
- …Experience designing and interpreting performance metrics to evaluate AI and concierge effectiveness Comfortable working with structured and unstructured data to ... to serve by proactively resolving issues and optimizing AI and concierge interactions. Insight-Driven Action: Clear tracking of improvements and their rationale,… more
- Capital One (Cheyenne, WY)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... servicing, customer experience, and personalization to work on our Velocity Black Concierge product. **Role Description** **In this role, you will:** + Lead the… more
- Coinbase (Cheyenne, WY)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Capital One (Cheyenne, WY)
- …Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers ... globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives… more
- SHI (Cheyenne, WY)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- SHI (Cheyenne, WY)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- SHI (Cheyenne, WY)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- General Motors (Cheyenne, WY)
- …improve efficiency and resolution times. This includes partnering with the EV Concierge , One CRM/CRM2 teams, central functional GM teams, and Home Energy ... Consultants. + Serve as an escalation point for the CX journey, packaging up critical customer issues and ensuring cross-functional alignment and timely resolution. + Build and manage robust feedback loops, ensuring customer insights are categorized,… more