- Red River (Cheyenne, WY)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...and loss of the practice as its own cost center . + Manage field operatives working at a full… more
- Encore Electric, Inc. (Cheyenne, WY)
- …regulations making recommendations accordingly + Serve field employees as primary customer contact , generating good will when making recommendations related ... job is accountable are performed + Earn and maintain customer 's trust Uphold the core values of the organization...safety field is preferred, but not required. + Data center or Electrical experience is preferred, but… more
- Avnet (Cheyenne, WY)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Identifies opportunities for… more
- Kyndryl (Cheyenne, WY)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Humana (Cheyenne, WY)
- …+ ** Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- Prime Therapeutics (Cheyenne, WY)
- …the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager Service Delivery is responsible ... driving medium and large-scale Member Operations client implementations and member experience /client relations in a consistent and effective manner. This position… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 -- 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Lumen (Cheyenne, WY)
- …be responsible for driving sales and business development efforts for our data center operator customer base. This role involves identifying and qualifying new ... data center market landscape, including trends, competitive dynamics, and customer needs. + **Solution Development:** Work with engineering and product teams to… more
- Guardian Life (Cheyenne, WY)
- The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing ... positively influence + Adapt to change + Collaborate Well with Others + Customer Focus + Demonstrate Initiative and Proactivity + Accountable for Results +… more
- Coinbase (Cheyenne, WY)
- …and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * Experience in fintech, payments, or crypto ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- SolomonEdwards (Cheyenne, WY)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate....and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual… more
- UNUM (Cheyenne, WY)
- …etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center . **Principal Duties and Responsibilities** + Be the ... 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience ** + Oral and written communication ... to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical… more
- Cardinal Health (Cheyenne, WY)
- … service, and other patient services. + Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily ... therapies to patients who need them-faster.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer… more
- Concentrix (Cheyenne, WY)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our… more
- ISC2 (Cheyenne, WY)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and...outcomes. You will also combine strong organizational skills with customer -facing experience , and a results-driven mindset. **This… more
- Capital One (Cheyenne, WY)
- … Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center , providing customers with self-service access to relevant security, ... influence and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer Trust… more
- Cognizant (Cheyenne, WY)
- …Ability to troubleshoot basic computer issues and assist clients with navigation + ** Experience :** + Call center experience preferred + Banking or ... experience for every client interaction. As a Banking Customer Support Representative, you will serve as the first...Representative, you will serve as the first point of contact for internal branch staff and external clients. Your… more
- Concentrix (Cheyenne, WY)
- …and partners by leveraging Microsoft Business Applications and D365 Contact Center implementation expertise to enable defined Customer Success Plan outcomes. ... products, services, and value propositions of Microsoft Business Applications and D365 Contact Center in customer /partner conversations to identify growth… more
- Zoom (Cheyenne, WY)
- …technical aspects of CX sales cycles. Ideal candidates will have strong leadership skills, Contact Center industry experience , and a passion for innovation. ... America CX Solutions Engineering to lead and scale its Contact Center Solutions Engineering team. This role...customer experiences. The role requires expertise in Zoom's Customer Experience portfolio, collaboration with sales teams,… more
