- Walgreens (Deerfield, IL)
- …for customers, patients, team members and communities. **Job ID:** 1702137BR **Title:** Supervisor Workforce Management Analysts (Remote) **Company ... the management and optimization of the Genesys Workforce Management (WFM) systems, including skill adjustments... Supervisor experience + Strong knowledge of Genesys Workforce Management and Genesys Pulse tools. +… more
- Abbott (Abbott Park, IL)
- …executives, and scientists. **The Opportunity** We are seeking a **Finance Supervisor ** to join our Corporate Business & Technology Services (BTS) organization ... across financial operations. + Lead and mentor two financial analysts , fostering a collaborative and growth-oriented team environment. **Required Qualifications**… more
- RxBenefits (Chicago, IL)
- …ongoing engagement to keep staff motivated and optimize performance + Support Workforce Management (WFM) activities to ensure agent competency and training ... Excellence Team Lead will lead a team of Quality Analysts focused on improving the quality of customer interactions...user friendly + Identify knowledge gaps and work with management and training to resolve + Develop and perform… more
- RxBenefits (Chicago, IL)
- …evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to ... center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and… more