- Cognizant (Bridgewater, NJ)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- SHI (Somerset, NJ)
- …Cloud account teams. * Support projects assigned by the Service Desk Lead/Supervisor Behaviors and Competencies Multi-Tasking: Can identify opportunities ... has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is...incident and problem management related to the maintenance and support of SHI's Cloud Support customer environment,… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical ... in system updates and rollouts. * Provide exceptional customer service and communicate effectively with users to address their...concerns. Requirements * 1-3 years of experience in IT support or help desk roles. * Proficiency… more
- Robert Half Technology (South Plainfield, NJ)
- …software issues. * Familiarity with the Microsoft Windows environment for effective system support . * Experience managing service desk tickets and ensuring ... Description We are looking for a Help Desk Analyst to join our team...inquiries and provide timely resolutions. * Develop and update self- service documentation to assist users with common technical issues.… more
- Robert Half Technology (Piscataway, NJ)
- Description We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway, New Jersey. This role requires a proactive individual ... to address technical problems effectively. Requirements * Proven experience in a help desk or technical support role. * Strong knowledge of PC hardware,… more
- Bank of America (Pennington, NJ)
- …of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support , and providing quality service and operations support ... to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service ...the Investment Solutions Groups Over the Counter Derivatives product desk . The role also provides support for… more
- Eurofins US Network (Dayton, NJ)
- … tickets, in-person support and act as fill in for occasional overflow of Service Desk calls. + Support one or more localized laboratories to provide ... w/increasing responsibilities** + 1 yr. minimum of Help Desk Support (or equivalent) + 1 yr.... Service Representative Certification (or equivalent) + HDI Support Center Analyst Certification (or equivalent) +… more