- Microsoft Corporation (Redmond, WA)
- …while confident of their compliance with regulatory, privacy and similar obligations. In this ** Customer Experience Program Manager ** role, you'll be ... and understand the details but convincingly describe the high-level narrative truths. Customer Experience Program Mgmt IC3 - The typical base pay range… more
- Amazon (Seattle, WA)
- Description The Amazon Customer Experience Metrics (CXM) team's mission is to build a company-wide view of customer experience across all Amazon ... on-going, data-driven decision making. CXM is searching for a Program Manager with a strong delivery record...on a global scale, please apply. About the team Customer Experience and Business Trends (CXBT) is… more
- Amazon (Seattle, WA)
- …on minimizing the abuse of Amazon's return policies and ensuring a great customer experience . The team is seeking a Sr. Program Manager to be responsible ... Description Are you passionate about improving the customer experience ? Do you like to...scale, please apply! Basic Qualifications - 5+ years of program or project management experience - … more
- Amazon (Seattle, WA)
- …services, markets, and channels while also emphasizing on best in class customer experience . The Sr. AML Account Compliance Program Manager will work ... controls to ensure regulatory compliance while continuously improving the customer experience . We are expanding our team...as we grow. The Sr. AML and Account Compliance Program Manager will be responsible for overseeing… more
- SAP (Bellevue, WA)
- …eg VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 10 years in customer experience roles (eg, Program Manager , Architect, Customer ... provide customer context to all teams, enhancing customer proximity and experience . + Align customers...permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the… more
- SAP (Bellevue, WA)
- …with eg VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... provide customer context to all teams, enhancing customer proximity and experience . + Align customers...permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the… more
- Amazon (Seattle, WA)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart ... of how CXO ( Customer Experience Operations) evolves across 540+ locations...processes What You'll Need : * 3+ years of experience in program or project management *… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our...Basic Qualifications - 5+ years of technical product or program management experience - Experience … more
- Amazon (Seattle, WA)
- …of project/ program . Oversees all aspects of international expansion customer experience . Sets deadlines, assigns responsibilities, and monitors and ... promotes continuous improvement as a culture, is organized self-starter Program Manager to drive projects that have...in the definition of Projects and Programs to drive customer experience Excellence. This role would be… more
- Amazon (Bellevue, WA)
- …our customers get their packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience , you will be the end-to-end owner ... leaders. Basic Qualifications - Bachelor's degree - 5+ years of program or project management experience - Experience using data and metrics to determine… more
- Amazon (Seattle, WA)
- …(WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer (VoC) Mechanism. You collaborate with ... both business and technical audiences. As a VoC Sr. Program Manager overseeing the VoC mechanism design,...a comprehensive VoC strategy aligned with the organization's overall customer experience goals and objectives. This involves… more
- Amazon (Seattle, WA)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... cross-functional initiatives. You should have experience in customer journey mapping, playbook development, and program ...to senior leadership - 5+ years of relevant work experience in technical program management, customer… more
- Amazon (Seattle, WA)
- …Security's Customer Service Security (CSS) team is seeking an exceptional Technical Program Manager to join our organization. CSS is the first line of ... their data and/or cause them harm. As a Technical Program Manager on the CSS team, you...Basic Qualifications - 3+ years of technical product or program management experience - 3+ years of… more
- Amazon (Seattle, WA)
- …(ASCS) Global Concessions team is seeking an experienced Senior Program Manager , Concessions. The successful candidate will have experience leading complex ... look to drive cost improvements. They will also monitor customer experience for any critical changes and...you may need to flex and operate as a program manager one day, a product owner… more
- Amazon (Seattle, WA)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... define a vision, roadmap and long-term direction for a program that is the flywheel for customer ...Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Service organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) Team. ... sentiment, and drive defect elimination to improve the customer experience throughout the end-to-end customer...operational process defects. Basic Qualifications - 5+ years of program or project management experience - … more
- Amazon (Seattle, WA)
- …both domestically and internationally. A day in the life As a Program Manager for Run of Business in our Customer Engagement Technology team, your day ... efficiency? We're looking for you! We are seeking a Program Manager to join the Self Service...on generative AI. Basic Qualifications - 3+ years of program or project management experience - 3+… more
- Amazon (Seattle, WA)
- Description We are seeking Senior Program Manager - Data Foundations to lead complex data initiatives that transform how we support business customers. This role ... Experience (TPX) team develops and owns products that Customer Service-Business use to support Amazon Business (AB) Customers...solid Data foundations. Basic Qualifications - 5+ years of program or project management experience - … more
- Amazon (Seattle, WA)
- Description We are seeking an experienced Principal Program Manager to join the Worldwide Defect Elimination (WWDE) team within the larger Stores - Customer ... as well as deep dive and understand the associated customer experience . The role will support partner...of working cross functionally with tech and non-tech teams experience - 7+ years of program or… more
- Amazon (Seattle, WA)
- …The AWS Executive Speaker Program is looking for an experienced communications manager to deliver engaging customer stories that educate and influence the ... at least 25%. About the team The AWS Executive Customer Speaker Program supports the vetting, selection,...- 10+ years of professional non-internship marketing or communications experience - 5+ years of experience building… more