- Amazon (Bellevue, WA)
- …ensure our customers get their packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience, you will be the end-to-end ... and broad understanding of company systems/technologies relevant to your program domain. - Proactively identifying, prioritizing, and tackling intrinsically hard… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Service organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) ... Alexa) to support the launch roadmap, establish mechanisms and goals to monitor customer sentiment, and drive defect elimination to improve the customer … more
- Amazon (Seattle, WA)
- …Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager , Concessions. The successful candidate will have ... They will have a deep understanding and perspective on customer service strategy and lead the design of concessions...you may need to flex and operate as a program manager one day, a product owner… more
- Amazon (Seattle, WA)
- Description We are seeking Senior Program Manager - Data Foundations to lead complex data initiatives that transform how we support business customers. This ... essential data that powers our self-service tools, contact routing platforms, and customer service associate applications. The ideal candidate will bridge the gap… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...used to drive multi-million dollar businesses and reporting to senior leadership - Experience in technical program … more
- Amazon (Bellevue, WA)
- …organization? Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that ... to their unique challenges and working styles. In direct partnership with senior leaders and our broader design organization, you'll define what operational… more
- Amazon (Redmond, WA)
- …devices installed at Kuiper end customer 's locations (homes, businesses, etc.). As a Senior Technical Program Manager (Sr. TPM) in this team, you will ... and other organizations operating in places without reliable connectivity. The Role: The Customer Terminals team is responsible for all software that runs on the… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Seattle, WA)
- …The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program Manager to lead our customer insights and trust initiatives ... while enabling faster access to diverse customer feedback. As Senior UX Research Program Manager , you will establish and manage a comprehensive panel… more
- Amazon (Seattle, WA)
- …The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance ... quality and user experience before reaching our customers. As Senior UX Program Manager , you...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and support a… more
- Amazon (Bellevue, WA)
- Description The Amazon Delivery Choices Team is looking for a strategic and customer -obsessed Senior Program Manager to lead our delivery experience ... capacity and operational efficiency. You will be responsible for day-to-day program operations and scaling delivery choice capabilities during high-demand periods.… more
- Amazon (Bellevue, WA)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... projects from conception to completion. We are seeking a Senior Program Manager to effectively...success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps… more
- Amazon (Seattle, WA)
- …Amazon Customer Service (CS) is looking for an experienced and highly motivated Senior Product Manager to re-define the way we detect and resolve defects. ... things done? Are you passionate about solving large scale customer and business problems? If so, then we're looking...and frugal with maintaining highest standards and scalability. As Senior Product Manager , you thrive in an… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager , ... business performance. You will develop studies that drive process efficiency, customer experience, and innovative technology. You will partner with business leaders… more
- Amazon (Seattle, WA)
- … dissatisfaction. - Hire, mentor, and develop others. A day in the life As a Senior Product Manager within Customer Service - Social Media, you're building ... handles, globally, while protecting their privacy and security? The Customer Service - Social Media organization is looking for...- Social Media organization is looking for a product manager who can thrive in a diverse, global team,… more
- Amazon (Bellevue, WA)
- …and accelerating deliveries across our entire ecosystem. What will you do? We're hiring a Senior Program Manager who will enhance our ability to deliver ... that deliver better results faster. As this role involves regular interaction with senior leadership, you can translate customer needs and delivery concepts into… more
- Amazon (Seattle, WA)
- Description We are looking for a high caliber, experienced, and motivated Senior Program Manager who has a passion for developing and executing event ... roll up their sleeves to get things done. A customer -oriented mindset and good stakeholder management skills are crucial...recruiters you work with. Key job responsibilities As a Senior Program Manager you will:… more
- Amazon (Bellevue, WA)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... projects from conception to completion. We are seeking a Senior Program Manager who will...success. * Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. * Bridge gaps… more
- Amazon (Bellevue, WA)
- …supply chain, plan for, design and manage our evolving transportation and Vendor networks. The Program Manager , will work with the NA and other Regional DF teams ... Amazon. Key job responsibilities - Act as reputable partner across organizations: The Program manager will own the relationship between DF and various… more
- Amazon (Seattle, WA)
- …transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that ... on one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more