- GRAIL (Menlo Park, CA)
- … for GRAIL's Customer Service Team. We are seeking a Customer Service Operations Lead to drive the execution of strategic initiatives, optimize ... Lead the development and implementation of new customer service programs, tools, and initiatives from...+ Develop and refine standard operating procedures (SOPs) for customer service operations . + Ensure… more
- BeOne Medicines (San Mateo, CA)
- …VP, Global Commercial Insights & Business Analytics will build and lead BeOne's enterprise Insights & Analytics (I&A) capability, enabling data-first decision-making ... modern platforms. This position reports to the SVP, Global Commercial Strategy & Operations . **Essential Functions of the Job:** **Scope & Impact** + Own the global… more
- Onigilly Inc (San Mateo, CA)
- …*Monitor sales, labor, and inventory performance *Visit stores regularly to ensure top operations and customer experience *Work closely with our Director of ... performance, and maintain our high standards across multiple locations. Responsibilities * Lead and support General Managers and franchise owners across 5-7 stores… more
- BeOne Medicines (San Mateo, CA)
- …ensure all final resources meet our business objectives while ensuring compliance. + Lead operational tactics such as master service agreements negotiations, SOW ... Description:** The Director, Digital Marketing, Market Access Strategic Marketing will lead the digital marketing efforts, including setting the strategic direction… more
- Jobleads-US (Menlo Park, CA)
- …with Commercial and Technical Operations leadership to define theOrca‑T customer service model, including workflows, team structure, escalation protocols, ... ones, but also restore their lives. The Case Management Lead will lead the day‑to‑day operations...will play a key role in building Orca Bio's customer service model during launch readiness, developing… more
- Twist BioScience (South San Francisco, CA)
- …communicate effectively with diverse internal teams, including engineering, marketing, sales, operations , and customer support, to break down silos, synthesize ... This role sits at the intersection of product, engineering, and business. You'll lead all aspects of product development from ideation through discovery and launch,… more
- ACROBiosystems Inc. (San Jose, CA)
- …Collaborate cross-functionally with Marketing, Product Development, Technical Support, and Operations teams to meet customer needs. Represent the ... customer focus with a commitment to delivering exceptional service . Excellent communication, presentation, and interpersonal skills. Analytical, critical… more
- Jobleads-US (San Francisco, CA)
- …strive to provide you with the most tailored and highest quality insurance products and customer service so you can live life knowing you have the right ... interest in the position. The Role: We're hiring a Customer Success Lead to build and scale...Build and maintain workflows for post-bind execution - from customer onboarding through mitigation, service , and renewal… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …projects. + Experience working in an environment dedicated to quality, safety and customer service . + Ability to negotiate mutually beneficial outcomes, manage ... serve as the Directorate liaison to the SLAC organizations lead by the Lab?s Director of Operations ...well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab… more
- Stanford Health Care (Newark, CA)
- …enhance the operations , programs, communications and content management of the Customer Experience and Support Services team and TDS. In this role, the incumbent ... Brief Overview** The Senior Technology and Digital Solutions (TDS) Operations Analyst will work with a tight-knit, collaborative team...will be the lead of a group that contributes to the success… more
- NetApp (San Jose, CA)
- …days in office per week.** **Why This Role Matters:** As Senior Manager Legal Operations , Outside Counsel Management, you will lead the transformation of how ... strategic leader to drive our global outside counsel management and legal billing operations . This is a high-impact role that directly supports the Legal Leadership… more
- Stanford Health Care (Menlo Park, CA)
- …key strategic initiatives, analyze performance metrics to drive continuous improvement, provide top-tier customer service and lead the future of a ... in the strategic development of the business, overseeing daily operations to ensure efficiency, quality and exceptional customer...call center management and a commitment to delivering outstanding customer service . This is more than just… more
- Towne Park (San Jose, CA)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an… more
- Stanford Health Care (Palo Alto, CA)
- …machine, supporting the patient's vital functions, and ensuring stability during life-saving operations . But their role goes far beyond the technical. They are ... and certification, giving Perfusionists a clear path from trainee to team lead . You'll start out working 10-hour shifts then transition into 12-hour shifts… more
- HP Inc. (Palo Alto, CA)
- …lifecycle, service launch framework, ads platforms, data acquisition, customer reach mechanism, campaign operations , video streaming services, and ... team within Consumer PC GBU and serve as a lead to the strategic direction and execution of our...This position will focus on building and delivering critical solution/ service to help drive customer engagement, data… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …of technical activities ( service , installation) in the field or at a customer site. + Formal training in systems engineering + Working knowledge of engineering ... SLAC National Accelerator Laboratory is seeking an outstanding candidate to lead the Electronics Engineering Division (EED) in its Accelerator Directorate (AD).… more
- Third Lake Partners, LLC (Daly City, CA)
- …other store operational areas (eg inventory management, warehouse ops, other ops) Customer Service Excellence: Foster a customer -centric culture throughout ... the implementation of the Company's sales approach, perform store operations functions such as managing and directing the opening...a role model of Ashley's Core & Growth Values. Lead customer engagement/ full customer … more
- Jobleads-US (San Francisco, CA)
- Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced ... customer service AI agent on the market,...customer service AI agent on the market, lets businesses deliver...will I be doing? Partner strategically with HRBPs, People Operations , Total Rewards, and People Systems to lead… more
- Stanford Health Care (Palo Alto, CA)
- …turnover of projects both at the initiation as well as the conclusion to Operations , Support Service , and Clients + Create and administer support event feedback ... in-depth understanding of Epic modules, ancillary systems, and health system operations . This position independently addresses issues and design decisions of high… more
- Jobleads-US (San Jose, CA)
- …teams, external vendors and any other key stakeholders High integrity with positive customer service orientation Proficiency in Microsoft Office suite with a ... exciting technologies. This role will report to VP, HR Operations and will be based in San Jose, California...and any other key stakeholders High integrity with positive customer service orientation Bachelor's degree. Proficiency in… more
