- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist , reporting to the Call Center Quality Assurance (QA) Supervisor, will monitor the ... with performance based contracts primarily focused on the productivity, quality and delivery of service for ICF contracts supporting...to emphasize that your new role as a QA Specialist requires you to be completely engaged with agents… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Immigration and Customs Enforcement (Washington, DC)
- …values of the organization. b. Assesses standards for nursing and overall review of quality assurance and data entry procedures for the purpose of generating ... their relationships underlying the practices of professional nursing to improve the efficiency and quality of work performed or to protect the quality of life or… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …and technical specialist for the Office of Environmental Design's (OED) Quality Assurance Division's (QAD). This position is responsible for managing a ... of the required experience must have involved experience in environmental compliance, quality assurance reviews, and/or environmental monitoring as it relates to… more