- BAE Systems (Washington, DC)
- …delivering innovative IT solutions that enable our customers to achieve their missions. As an ** Enterprise Service Desk Analyst ** , you'll play a ... professional looking for a new challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support… more
- CAI (Washington, DC)
- …in bringing neurodiversity to the enterprise . **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington,...+ Active listening skills and effective communication strategies + Enterprise ticketing application experience - BMC Remedy Service… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... spending accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... of the F-35 program, to include development, production, and sustainment. Our Senior Enterprise Data Analyst , located in Crystal City, Arlington, VA, supports… more
- SAIC (Washington, DC)
- …the Washington DC customer Site.** **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, ... with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service … more
- Clark Construction Group, LLC (Mclean, VA)
- …**Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding ... and independently + Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills with the ability to… more
- Marriott (Bethesda, MD)
- …continuous improvement model in partnership with other Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and ... Service Delivery Data and Analytics team, the Data Analyst will partner with ETL and Platform teams to...and Platform teams to ensure that data within the Enterprise ITSM reporting platform is accurate, up-to-date, and governed.… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III - Global Readiness Unit (GRU) WASHINGTON, DC . Government/Military Apply Now FBI Program Analyst III - Global Readiness Unit (GRU) ... pipeline for future opportunities. Position DescriptionATSG is seeking a cleared Program Analyst III professional for an immediate need in Washington, DC. The Global… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... is seeking a dynamic and experienced candidate to serve as a Data Analyst supporting the Naval Sea Systems Command (NAVSEA) Industrial Operations Directorate (SEA… more
- CACI International (Springfield, VA)
- …the use of application software products and/or infrastructure components * Engages other service desk resources or appropriate service resources to resolve ... Integrated Operations (IO) Bridge Analyst Job Category: Information Technology Time Type: Full...logs, monitoring chat rooms, and communicating ongoing impacts to service operations * Leverages Enterprise Management tools… more
- BAE Systems (Washington, DC)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- Koniag Government Services (Washington, DC)
- …or related field + 2+ years of experience in a NOC, IT operations, or service desk role + Strong understanding of network protocols, services, and general IT ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- TekSynap (Bethesda, MD)
- …& Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and support escalated O&M ... issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD...We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of… more
- Red Gate Group (Springfield, VA)
- …wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst /Systems Accountant to support the National Geospatial-Intelligence Agency (NGA). ... The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an...a focus on helping users navigate and optimize NGA's enterprise financial tools. Responsibilities + Serve as a primary… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... planning, integration, and execution for the modification for all in- service conventional surface ships. The analyst helps...the development of Task Planning Sheets in the Navy's Enterprise Planning System (NEPS). + Liaison with other NAVSEA… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has the right opportunity for you! As the Submarine Configuration Management Analyst , supporting our Washington, DC office, you will provide programmatic support to… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Then Serco has the right opportunity for you! **As the Logistics Sustainment Analyst (Submarines), you will provide programmatic support to one of our NAVSEA… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Program. We are seeking a dynamic and adaptable Senior Analyst to work in our Washington DC location, to...and submit Task Planning Sheets (TPS) in the Navy Enterprise Planning System (NEPS). + Coordinate with various stakeholders… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 Technologies, LLC seeks an experienced Lifecycle Quality Analyst III - Scientific Applications to ensure quality across the full lifecycle of our ... be completed in a remote environment. Physical demands + Prolonged periods of sitting at a desk and working on a computer. + Must be able to access and navigate each… more