- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...foster a high-performing team environment. **Qualifications** + Active DoD Top Secret security clearance with SCI eligibility.… more
- Cayuse Holdings (Arlington, VA)
- …Plan with matching after one year + Paid Time Off **Reports to:** Program Manager , Service Desk Lead **Working Conditions** + Professional office ... **Overview** The Service Desk Agent performs a variety...US Citizen is required. + Ability obtain and maintain Top Secret /SCI security clearance and DHS Fitness… more
- General Dynamics Information Technology (Washington, DC)
- …developing technical support staff to ensure high-quality service delivery. The manager will drive continuous improvement in help desk operations, streamline ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job...GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …RQ208708 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job ... in a fast-paced environment. + Must be able to monitor and process Capabilities Service Desk tickets. + Certification: 8570 compliant with a Security +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be ... software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience)...Clearance Required: US citizenship is required to acquire a Top Secret Clearance **Company Overview** GovCIO is… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective...staff, resolve escalated issues, and develop strategies to improve service delivery and user satisfaction. CGI Federal is growing… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... timely resolution of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the Operations Manager… more
- Serco (Washington, DC)
- …small proposals or assisting with major proposals. **Must have the ability to maintain Interim TOP SECRET clearance and maintain a TOP SECRET clearance ... in this role, you will have:** + **Active Interim Top Secret security clearance with the ability...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...degree in related field + Clearance: Must possess a Top Secret /SCI clearance **Overview** We are seeking… more
- TekSynap (Washington, DC)
- …CSM + US Citizen; minimum of SECRET clearance (and clearable to TOP SECRET ) **Overview** We are seeking a Program Manager to join and lead our Federal ... administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user...minimum of SECRET clearance (and clearable to TOP SECRET ) **OTHER DUTIES** Please note this… more
- TekSynap (Washington, DC)
- …federal agency's record retention policies **REQUIRED QUALIFICATIONS** + Mandatory: Must hold an active TOP SECRET clearance with the ability to obtain an SCI + ... the essential functions. **WORK AUTHORIZATION/SECURITY CLEARANCE** + S. Citizen + Active Top Secret clearance required **OTHER DUTIES** Please note this job… more
- Cayuse Holdings (Arlington, VA)
- …the UTS and Incident Reporting Portal (IRP) requirements. + Coordinate stakeholder and Service Desk processes and tool interoperability. + Define, measure, and ... structure and alignment to business operations. + Security+ certification desired. + Active Top Secret /SCI security clearance and ability to obtain and maintain… more
- SHINE Systems & Technologies (Reston, VA)
- …environment Requirements & Desired: + BA/BS with 8 years' experience + Current minimum Top Secret Clearance with the ability to get an SCI security clearance ... SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience...Functional Financials experience + Ability to provide Tier 2-3 Service Desk support. + Ability to work… more
- TekSynap (Washington, DC)
- …the system owner, ISSM, and ISSR **REQUIRED QUALIFICATIONS** + Mandatory: Must hold an active TOP SECRET clearance with the ability to obtain an SCI + At least ... are reported to the system owner and Information Security Manager (ISSM) + Ensure the removal and retirement of...functions. **WORK AUTHORIZATION/SECURITY CLEARANCE** + S. Citizen + Active Top Secret clearance required **OTHER DUTIES** Please… more
- IntelliDyne (Washington, DC)
- … to lead a complex, high-impact IT contract supporting enterprise infrastructure, service desk operations, and engineering modernization initiatives within the ... Program Manager Status: Exempt Location: Washington, DC (Hybrid 3...leadership across all facets of the program, including IT service desk , infrastructure operations, engineering support, and… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …Type: Temporary Worker Anticipated Salary Range: $0.00 - $0.00 Security Clearance: TS /SCI with Poly Level of Experience: Intern HI This opportunity resides with ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the program's executive… more
- Koniag Government Services (Washington, DC)
- …Technology Solutions, LLC,** a Koniag Government Services company, is seeking a Project Manager with a TS /SCI Clearance to **ATS** support and Department of ... System (TOMIS) with software application development, system administration, and help desk support. **Essential Functions, Responsibilities & Duties may include, but… more
- Global Resource Solutions (Springfield, VA)
- …approximately 75 Supply Chain Risk Assessment reports per month in support of IC Desk Top Environment (DTE), Joint Program Management Office (JPMO), ICD 731 ... + Minimum of seven (7) years of CI experience Security Requirements: + Top Secret /SCI Skills: + Foundational defensive CI experience (ex. conducting… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Officer (ISSO), Information System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication ... Officer (ISSO), Information System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication… more