- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Dewitt, MI)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Morley (Lansing, MI)
- …position starts at $13 per hour. **_What to Expect_** As a Work at Home Customer Service Advisor at Morley, you'll help customers, health care providers and ... Requirements_** + High school diploma or equivalent + Two or more years of customer service experience (previous call center work, retail, restaurant, fast food,… more
- Morley (Lansing, MI)
- …This position starts at $13 per hour. **_What to Expect_** As a Customer Service Representative at Morley, you'll help customers, groups and providers ... polite language and appropriate grammar / punctuation + Follow quality standards when handling communications + Check subscriber plans...diploma or equivalent + One or more years of customer service experience (previous call center work,… more
- Otsuka America Pharmaceutical Inc. (Lansing, MI)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- UKG (Lansing, MI)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Monro Muffler/Brake (Flint, MI)
- …and establishing facts to make practical decisions and recommend solutions. + Strong customer service skills + Strong verbal and written communication skills ... the same mission to bring our guests the highest quality tire and auto service in the...Test drive vehicles in accordance with Monro's Road Test policy , including consistently utilizing our dedicated test drive routes,… more
- Jackson National Life Insurance Company (Lansing, MI)
- …to Workday and apply through Jobs Hub._** **Job Purpose** **Provides world-class customer service and support to business partners, customers, internal ... Utilizes multiple technology-based applications simultaneously. + Identifies and resolves basic customer service issues; escalates issues for resolution as… more
- Walmart (Lansing, MI)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Lansing, MI)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Walmart (Lansing, MI)
- …18 years of age or older. 6 months retail experience AND 6 months customer service experience. **Preferred Qualifications ** _Outlined below are the optional ... **Position Summary ** **What you'll do ** Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walmart (Lansing, MI)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Scholastic (Lansing, MI)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.… more
- Fresenius Medical Center (East Lansing, MI)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation ... safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to… more
- Humana (Lansing, MI)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... & change. This body of work will span Sales programs that touch people, policy , process & technology. **Typical responsibilities will include but not limited to:** +… more
- Cardinal Health (Lansing, MI)
- …as required. + Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Highmark Health (Lansing, MI)
- …on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the ... cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also...multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as… more
- Carrols Corporation (Howell, MI)
- …be attributed to its people; people who are dedicated to providing outstanding service and quality food for their guests. Carrols Corporation is mission-focused; ... committed to training our management teams to be leaders in today's quick- service restaurant industry. This positions them for exceptional career advancement. Our… more