- The Hertz Corporation (Lansing, MI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Wilson Language Training (Lansing, MI)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
- Acxiom (Lansing, MI)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Tractor Supply Company (Williamston, MI)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager **Overall Job Summary** The Assistant Store ... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Nutanix (Lansing, MI)
- …Opportunity** Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong ... our growth and success. **About the Team** The Finance Manager will join the newly established Customer ...workflow. **What You Will Bring** + 10+ years of experience in customer financing and channel sales… more
- Acxiom (Lansing, MI)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in… more
- UKG (Lansing, MI)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,… more
- Confluent (Lansing, MI)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- NTT America, Inc. (Lansing, MI)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- Acxiom (Lansing, MI)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in...years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings… more
- Datavant (Lansing, MI)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- ISC2 (Lansing, MI)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... logistics, or training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education, certification, training… more
- Wabtec Corporation (Lansing, MI)
- …the automotive aftermarket to achieve sales targets with defined existing medium sized customer accounts and identify new customers. The role reports directly to the ... General Manager of the business. **What do we want to...minimum of 1 - 3 years of prior Sales experience . + Specific automotive turbo knowledge is preferred. +… more
- Nelnet (Lansing, MI)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with… more
- Walgreens (Howell, MI)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Cardinal Health (Lansing, MI)
- Are you driven to deeply understand user needs and uncover complex customer struggles? Are you enthusiastic about research, data analysis, translating insights to ... let's talk. Cardinal Health is looking for a versatile Manager of Research & Insights. As a key member...& Insights. As a key member of the Product Experience organization, you will lead the Research & Insights… more
- Trellix (Lansing, MI)
- …disruptive technology sectors (e..g AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities; must ... **_Job Title:_** Enterprise Account Manager - West **About Skyhigh Security:** Skyhigh Security... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Trellix (Lansing, MI)
- …sectors (eg AI/ML) with deep relationships with channel partners and customer stakeholders. + Experience generating partner enabled sales opportunities; ... **_Job Title:_** Channel Account Manager - Central **About Skyhigh Security:** Skyhigh Security... is responsible for developing channel partner opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Mitsubishi Chemical Group (Lansing, MI)
- **Regional Sales Manager - Architectural Focus (2053)** + Title:Regional Sales Manager - Architectural Focus + Group Company: Mitsubishi Chemical ALPOLIC + ... with the company even today. From machine operators to customer support and sales, Mitsubishi Chemical Alpolic believes the...products and our customers. Job Purpose The Regional Sales Manager is responsible for all channel sales activity within… more
- Under Armour, Inc. (Lansing, MI)
- Sr. Manager , Solution Architect Marketing Technology **Sr. Manager , Solution Architect Marketing Technology** **Values & Innovation** At Under Armour, we are ... models, and alignment with the target enterprise architecture vision. As a Senior Manager , Solution Architect of Marketing Technology at Under Armour, you will work… more