- New York State Civil Service (Rochester, NY)
- NY HELP No Agency State Comptroller, Office of the Title Call Center Representative 1, SG-9 Item# 00380 (Multiple) Occupational Category No Preference Salary ... of any unofficial transcripts and a copy of this template.https://www.osc.ny.gov/files/Jobs/docs/ call - center - representative -1-permanent-mq-template-9-2025.docxInterview selection is based solely… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the… more
- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... appropriate use and distribution of Electronic Medical Record information. During the call , makes independent decisions to act outside of the protocol to transfer,… more
- Molina Healthcare (Rochester, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Oak Orchard Health (Brockport, NY)
- …+ High School diploma or equivalent. + 1-2 years of medical office experience/ call center preferred + 1-2 years of prior administrative or customer ... Patient Service Representative Brockport, NY (http://maps.google.com/maps?q=300+West+Avenue+Brockport+NY+USA+14420) Job Type Full-time Description Do you want to be… more
- Oak Orchard Health (Albion, NY)
- …+ High School diploma or equivalent. + 1-2 years of medical office experience/ call center preferred + 1-2 years of prior administrative or customer ... Patient Service Representative l Albion, NY (http://maps.google.com/maps?q=301+West+Avenue+Albion+NY+USA+14411) Description The Patient Service Representative … more
- AbbVie (Rochester, NY)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- Molina Healthcare (Rochester, NY)
- …members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least 1 year… more
- Robert Half Accountemps (Rochester, NY)
- …payroll. * High school diploma required; bachelor's degree preferred. * Familiarity with call center operations and ability to handle inbound calls efficiently. ... Description We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play… more
- Paychex (Rochester, NY)
- …is provided Qualifications + Bachelor's Degree - Preferred + 2 years of call center /customer service exp + healthcare, insurance /benefit exp is preferred ... a resource for colleagues with less experience. Responsibilities + Support inbound call queue handling client calls questions regarding their insurance account +… more
- Paylocity (Rochester, NY)
- …customer service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention &… more
- Anywhere Real Estate (Rochester, NY)
- …Your background includes: + 1 to 3 years of sales experience (preferable from a call center environment) + Personal Lines Insurance license or the Property and ... Casualty Insurance Licenses (or willingness to acquire during the first 30 days of employment) + A passion for sales + Ability to learn new software programs and technology Our Insurance Agency helps real estate agents provide consumers with a seamless… more
- University of Rochester (Rochester, NY)
- …medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . + Triages patient calls to the appropriate party. + ... Answers incoming calls in a timely manner. + Monitors and reconciles patient charge accounts once a month. + Remains professional, courteous, and diligent in all interactions with staff and patients/families. + Obtains high patient and provider satisfaction… more
- Rochester Institute of Technology (Rochester, NY)
- …Qualifications:** + 5 years' experience in a direct customer support role in a call center or high volume office environment + Experience answering questions or ... **9983BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job...representative for multiple departments, including ITS, the Service Center Analyst will provide best-in-class service with a high… more
- Fresenius Medical Center (Batavia, NY)
- …Training * Growth and Advancement Opportunities * Tuition Reimbursement * No On- Call , No Over Nights, No Sunday's **_Description_** _Provide your personal attention ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Batavia, NY)
- …Paid Training * Growth and Advancement Opportunities * Tuition Reimbursement * No On- Call , No Over Nights, No Sunday's **PURPOSE AND SCOPE:** Functions as part of ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Rochester, NY)
- …* 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **PURPOSE AND SCOPE:** The registered professional nurse ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for… more
- University of Rochester (Rochester, NY)
- …procedures. + Maintains performance and quality standards based on established call center metrics including turn-around times. + Initiates insurance ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Patient Financial Representative performs the functions of Patient Account Management for… more
- University of Rochester (Rochester, NY)
- …of Rochester: Office of the Provost: University of Rochester Medical Center : School of Medicine and Dentistry: Pediatrics: Pediatrics: Breastfeeding & Lactation ... areas, answering management calls through the world-renowned Lactation Study Center , and collaborating with other lactation medicine colleagues and lactation… more