- Institute on Aging (San Francisco, CA)
- A healthcare organization in San Francisco seeks a Client Service Manager to provide exceptional service to clients and manage assessments and onboarding ... years' experience in aging services. Responsibilities include conducting in-home assessments, onboarding new clients, and maintaining client relationships. This… more
- Clutch Canada (San Francisco, CA)
- A commercial real estate tech company seeks a passionate Client Success Manager . The role involves managing customer relationships, driving satisfaction, and ... ensuring successful onboarding . Candidates should have 3+ years in Account Management, strong communication skills, and familiarity with Salesforce. This position… more
- BetterCloud (San Francisco, CA)
- …of course, the snacks are the cherry on top! The Role: Crafty is seeking an established Client Success Manager to own client relationships with a diverse ... do. Our expertise spans technology, food and beverage operations, client success , fulfillment and more. At Crafty,...ensure a seamless experience. Relationship Management: You support the onboarding of new clients and work to identify growth… more
- HoneyBook Inc. (San Francisco, CA)
- Sr. Customer Success Manager - SMB/Mid Market HoneyBook is the leading AI‑powered business management platform for service‑based business owners. Designed to ... founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in...About the role We're looking for a Sr. Customer Success Manager - SMB/Mid‑Market to design and… more
- Norwest Venture (San Francisco, CA)
- … Onboarding : Collaborate closely with Professional Services to ensure a smooth onboarding experience and ongoing success for clients. Become a Product Expert: ... your assigned book of business. Drive Engagement: Respond to all client inquiries, offer comprehensive product training, and establish regular Quarterly Business… more
- Laurel (San Francisco, CA)
- …the Role We're looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. As ... time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the… more
- Upmetrics (San Francisco, CA)
- Location: Remote (US-based) Department: Client Success Reports to: VP of Client Success About UpMetrics At UpMetrics, we're building a world where impact ... video content-and building a scalable education function that accelerates client success . This role offers the unique...calendar and serving as the primary resource for new client onboarding . Develop and deliver training content… more
- NightDragon Acquisition Corp. (San Francisco, CA)
- …collaboration, ownership, and results. We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our fast-growing team. As a Customer ... Success Manager , your role is vital in...of experience in a customer-facing role such as Customer Success , Account Management, or Client Services within… more
- Coworker (San Francisco, CA)
- Position: Senior Customer Success Manager Location: San Francisco, CA (Hybrid) Type: Full-Time Experience: 6-8 Years in SaaS Client Success Want to ... Job Summary You are a highly driven Senior Customer Success Manager who will own the post-sale...management, strategic advisory and revenue growth. Key Responsibilities Customer Onboarding : Drive implementation success through structured … more
- MobileAction, Inc. (San Francisco, CA)
- …10+ offices worldwide and serves 1000+ SaaS clients. About the Role As a Customer Success Manager at MobileAction you will be responsible for a defined set of ... teams to support throughout the entire customer journey, from onboarding to ongoing training and beyond. Your passion for...and most importantly, execute a consultative approach to addressing client needs. Success in role will be… more
- DocMatter Inc. (San Francisco, CA)
- … success methodologies across each. Track record of meeting client revenue targets. Strong strategic critical thinking and problem-solving skills. Excellent ... to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and providing ongoing support… more
- Finalis (San Francisco, CA)
- …You have a minimum of 2+ years of relevant work experience as a customer success manager or relatable experience You have Google Workspace experience You have ... relationships to new heights by assuming full responsibility for their success , expertly overseeing onboarding , comprehensive training, fostering rapid adoption,… more
- Recruiting From Scratch (San Francisco, CA)
- … for both clients and candidates. https://www.recruitingfromscratch.com/ Title of Role: Customer Success Manager (Expansion) Location: San Francisco, CA or New ... - $160,000 base + Competitive Equity Company Description Our client is a fast-growing, venture-backed SaaS company transforming how...a team. What You Will Do Lead post-sale customer success motions with a specific focus on revenue expansion… more
- Pantera Capital (San Francisco, CA)
- …reason: everyone can be curious. We are looking for an experienced Enterprise Customer Success Manager to join our Enterprise team. In this crucial role, you'll ... be responsible for executing onboarding and adoption strategies through key client ...of conviction and a "can-do" attitude are prerequisites. Your success will play a crucial part in expanding Perplexity's… more
- Satori Digital (San Francisco, CA)
- We are looking for a founding customer success manager to join a team in San Francisco that is building an autonomous market researcher powered by AI that ... at scale. With $27M in funding and an elite client roster, Listen is rapidly growing and scaling its...Roles and Responsibilities Own the full customer journey : onboarding , adoption, retention, and upsell Act as the day-to-day… more
- Lumafield (San Francisco, CA)
- …Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to drive customer outcomes and revenue growth for Lumafield's ... changing products. The CSM will own the customer lifecycle from post-sale onboarding through renewals and expansion, serving as the advisor and trusted partner… more
- Klaviyo Inc. (San Francisco, CA)
- …each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. ... how we empower creators to own their own destiny. The Manager , Deliverability Strategy ensures day-to-day operational excellence and individual contributor… more
- Stitch Fix, Inc. (San Francisco, CA)
- …our outfitting platform architecture for speed, configurability, and creative range. Define success metrics that tie directly to client delight, engagement, and ... ideas. We just might be the perfect fit. Product Manager , Outfitting and Evolved Algos Remote, USA (San Francisco...capture and ensuring our models stay attuned to each client 's style. Partner with Onboarding , Vision AI,… more
- Simera (San Francisco, CA)
- …both a relationship manager and project manager , ensuring seamless onboarding , ongoing support, and high levels of client satisfaction. This position is ... and client satisfaction. Required Qualifications Experience in account management, client success , operations, or project management. Strong understanding of… more
- Rillet (San Francisco, CA)
- …across the team. Collaborate with cross-functional partners (Product, Engineering, Customer Success ) and key client stakeholders to define and execute ... that are better, faster, and more creative than a manager could have asked for. Work revolves around our...and grow our implementation team and oversee the successful onboarding and deployment of our Rillet platform across a… more
