- Mapistry Inc. (Berkeley, CA)
- …who take ownership of outcomes. The Role We're looking for a Solutions Engineer who brings something additive to our team. Someone who thinks differently, solves ... complex spreadsheets and environmental programs into our platform, structuring customer projects, and ensuring every implementation runs smoothly and accurately.… more
- Solideon (Berkeley, CA)
- …technology and humanity intersect. Position Overview : The Additive Manufacturing/Applications Engineer is responsible for someone who wants to take ownership of ... the Aperture cell and overseeing the timely completion of customer builds. This role is collaborative- the candidate will...the Aperture cell and oversee the timely completion of customer builds Provide engineering support for design and process… more
- on Kernel (San Francisco, CA)
- …agent to our cloud. The rest is up to you. About the role As a Founding Customer Engineer at Kernel, you'll be part builder, part solutions engineer , and ... engineering role: you'll spend ~50% of your time coding open‑source tools, customer integrations, and the rest helping developers succeed. You'll be the Alex… more
- on Kernel (San Francisco, CA)
- A dynamic tech startup in San Francisco seeks a Founding Customer Engineer to enhance developer experience by supporting enterprise customers and engaging with ... the community. The role blends coding and solutions engineering, allowing you to directly influence product and culture at Kernel. Ideal candidates possess a robust engineering background, a talent for engaging developers, and aspire to work within a small,… more
- Tavus Inc. (San Francisco, CA)
- …understand each other. About Role This isn't a traditional engineering job. As a Customer Engineer , you'll split your time between two worlds: With customers ... iterations. Help define how we develop a world class customer experience. What Makes You a Great Fit Extremely...problems. A good "PM hat" to see patterns in customer requests and use those patterns to inform product… more
- Tavus Inc. (San Francisco, CA)
- A cutting-edge AI research lab is seeking a Customer Engineer who will bridge the gap between customers and engineering. The role involves working hands-on with ... customers to debug integrations and enhance their experience while also contributing to product improvements. Ideal candidates will have strong software engineering skills, a deep curiosity for problem-solving, and a desire to work closely with end users. This… more
- Luminance Technologies Ltd (San Francisco, CA)
- …in America', Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across ... legal workflows across a customer 's technology estate. A Senior Customer Solutions Engineer will acquire in‑depth knowledge of our AI platform and how it… more
- Lightbits Labs (San Francisco, CA)
- We are looking for a talented Customer Success/Post-Sales Support Engineer . As a Customer Success Engineer , you'll be part of a winning team developing ... working on systems with a direct impact on the customer experience. Your duties will include seeking resolution to...seeking resolution to problems and mitigating risk, training the customer 's technical personnel and being the voice on the… more
- Impart Security Inc. (San Francisco, CA)
- We're looking for an experienced Customer Support Engineer to serve as Tier 2 support for Impart Security's growing customer base. You'll be the technical ... point for complex technical issues requiring deep systems expertise Enable customer success through expert guidance on platform implementation and optimization Solve… more
- Formant, Inc. (San Francisco, CA)
- …in the San Francisco Bay Area. You MUST be willing to relocate. We're hiring a Customer Success Engineer : a customer champion who brings AI capabilities ... company needs to predict maintenance issues across 200 robots, or an agriculture customer wants to optimize route planning with LLMs, you're the person who turns… more
- Serval (San Francisco, CA)
- …First Round, General Catalyst, Alt Capital, and Box Group. Role Overview As an early Customer Success Engineer , you'll own the end‑to‑end customer journey, ... years of experience in an engineering role, ideally with close customer interaction (eg, Product Engineer , Solutions Engineer , IT Automation Engineer ,… more
- Hamilton Barnes Associates Limited (San Francisco, CA)
- …venture capital backing to support further growth and development. They are now seeking a Customer Success Engineer to join their team of experts. If you are ... products or services' features, benefits, and value propositions. Understand customer requirements and business challenges, and develop innovative solutions tailored… more
- Serval (San Francisco, CA)
- A pioneering AI platform company in San Francisco seeks a Customer Success Engineer to manage customer journeys from implementation to expansion. The role ... requires over 2 years of relevant engineering experience and strong troubleshooting skills. You will onboard customers, provide technical support, and collaborate with cross-functional teams to enhance product offerings. Join a fast-paced, growth-oriented… more
- Luminance (San Francisco, CA)
- A leading technology firm in San Francisco is seeking a Senior Customer Solutions Engineer to provide technical support for enterprise customers. This role ... candidates will have strong technical skills, experience in software development, and a customer -focused mindset, with at least 3 years in a SaaS environment. The… more
- Mvp VC (San Francisco, CA)
- A dynamic space tech company in San Francisco is seeking a Customer Operations Engineer (COE) to enhance customer experiences during mission deployments. In ... this role, you will interface with customers and assist in deploying and refining mission frameworks while working closely with internal teams. The ideal candidate will have strong software skills, particularly in Python, and a minimum of three years in a… more
- Ripple (San Francisco, CA)
- Senior Staff Software Engineer , Customer Onboarding Platform Please note this is for San Francisco, CA, United States. You only need toapply to one location if ... build real world value. THE WORK: At Ripple, the Customer Onboarding Platform is where every customer 's...observable, and reliable across products. If you're a Staff-level engineer who thrives on modernizing fragile systems, building robust… more
- Gusto (San Francisco, CA)
- Staff Applied AI/ML Engineer - Customer Experience Platform About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard ... contributor) to drive the scale and optimization of our customer experience and customer journey via building AI and ML‑enabled experiences and services.… more
- Amazon (San Francisco, CA)
- Overview Sr. User Terminal System Engineer , Customer Terminal - Project Kuiper. This role supports the development of outdoor and indoor customer terminal ... & firmware for lab verification measurements Develop, maintain, and support customer terminal validation hardware and software Proactive engagement with internal and… more
- Ripple (San Francisco, CA)
- Staff Software Engineer , Customer Onboarding Platform Please note this is for San Francisco, CA, United States. You only need to apply to one location if there ... build real world value. THE WORK: At Ripple, the Customer Onboarding Platform is where every customer 's...observable, and reliable across products. If you're a Staff‑level engineer who thrives on modernizing fragile systems, building robust… more
- Menlo Ventures (San Francisco, CA)
- …our latest $30M Series A, this is just the beginning. Role Overview We're hiring a Customer Success - AI Agent Engineer to shape the operational backbone of our ... York Employment Type Full time Location Type Hybrid Department Customer Experience Compensation $120K - $150K * Offers Equity...and workflows they need to provide a premium, proactive customer experience. This is a hybrid role combining support… more
