- Cognizant (Bridgewater, NJ)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- Comcast (New York, NY)
- …ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support . + Develop and publish playbooks and documentation for ... insert advertisements around the world. **Job Summary** The Deal Desk Sr. Analyst plays a key role...narratives to inform process improvement and forecasting accuracy. + Support the Director in publishing Deal Desk … more
- SHI (Somerset, NJ)
- …Cloud account teams. * Support projects assigned by the Service Desk Lead/Supervisor Behaviors and Competencies Multi-Tasking: Can identify opportunities ... has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is...incident and problem management related to the maintenance and support of SHI's Cloud Support customer environment,… more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more
- ERP International (New York, NY)
- …with Hiring Manager and/or Technical Lead **Required Experience:** + 3-4 years of Service Desk Support and leadership in an automated setting/ServiceNow ... www.erpinternational.com ) is currently seeking a Full Time, On Site mid-level ** Service Desk Analysts** to support our Development Finance Corporation (DFC)… more
- TEKsystems (New York, NY)
- Description JOB SUMMARY & OBJECTIVES The Service Desk Analyst is responsible for providing telephone and remote support for Firm applications, PCs, ... * Educate users and team members on software and support issues * Communicate clear, concise, step-by-step procedures to...detail, analytical and problem solving skills * Strong customer service skills * Ability to master functionality of new… more
- Bloomberg (New York, NY)
- Electronic Trade Desk Analyst (FXGO), Enterprise Services, Financial Solutions Location New York Business Area Sales and Client Service Ref # 10045382 ... asset managers, corporates, and vendors partners. **Our Team** We provide **24/5 support ** for Bloomberg Professional Service users globally, working with all… more
- Robert Half Technology (South Plainfield, NJ)
- …software issues. * Familiarity with the Microsoft Windows environment for effective system support . * Experience managing service desk tickets and ensuring ... Description We are looking for a Help Desk Analyst to join our team...inquiries and provide timely resolutions. * Develop and update self- service documentation to assist users with common technical issues.… more
- Robert Half Technology (Piscataway, NJ)
- Description We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway, New Jersey. This role requires a proactive individual ... to address technical problems effectively. Requirements * Proven experience in a help desk or technical support role. * Strong knowledge of PC hardware,… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent ... in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to the regional properties, as directed by the Director,… more
- Citigroup (New York, NY)
- …equipped with extensive business knowledge, as well as technical skills. As a Production Support Analyst , you will work in a dynamic environment that adapts to ... and empower your team + **Elevate your technical skills:** As a Production Support Analyst , you'll master Linux/Unix, hone database expertise (SQL, Oracle,… more
- TD Bank (New York, NY)
- …Municipal Syndicate Operations Desk offers a unique opportunity to work in support of a fast growing and diversifying fixed income origination business. The role ... will primarily support the Municipal Public Finance underwriting and syndicate desks...incoming funds resulting from Municipal Syndicate, Remarketing and Trading Desk activity. + Monitoring and actioning trade exceptions in… more
- BAE Systems (New York, NY)
- …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- City of New York (New York, NY)
- …seeks to appoint one (1) Staff Analyst , L1 to serve as a Customer Service Analyst . The candidate will be responsible for, but not limited to, the following ... all of them. It's an opportunity to provide meaningful support , quality customer service , and help protect...issues submitted through the Online Application System (OASys) Help Desk . To Apply: Only permanent employees in the title… more
- TEKsystems (Jersey City, NJ)
- …and configuring systems and applications. - Manage the processing of incoming calls to the Service Desk via telephone, e-mail or Service Portal to ensure ... Description - Logs incidents and service requests and maintains relevant records - Perform...to improve efficiency, visibility or reduce cost. Skills Help desk support , Ticketing system, Windows 10, Microsoft… more
- CIBC (New York, NY)
- …about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You'll Be Doing** The Analyst role will be critical to assisting the IG desk ... distribute to clients. This information should have direct positive impact on the desk 's P&L. This candidate will be responsible for providing credit research and a… more
- TD Bank (New York, NY)
- …you more specific details for this role. **Job Description:** **2027** **Summer Analyst Program -** **Capital Markets** **(New York)** TD Securities is a market ... and growth financing, and private credit solutions. The Capital Markets Summer Analyst program offers a broad and exciting experience working within the Global… more
- CUNY (New York, NY)
- …support decision-making and compliance audits. + **Provides Front-Line Administrative Support :** Performs front desk operations, directs inquiries to ... Business Data and Reporting Analyst Level 2 - Hourly - Payroll **GENERAL...**GENERAL DUTIES** Under supervision, provides and/or oversees expert end-user support by proficiently and accurately inputting, auditing, and reporting… more