- Fair Haven Community Health Care (New Haven, CT)
- …high-quality medical and dental care, regardless of ability to pay. Job purpose The Call Center Representative works closely with patients and clinical ... and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule… more
- WM (Windsor, CT)
- …M-F** **Site Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills ... issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed… more
- GAP Solutions Inc (Hartford, CT)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- GAP Solutions Inc (Hartford, CT)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- Cardinal Health (Hartford, CT)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- GAP Solutions Inc (Hartford, CT)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- GAP Solutions Inc (Hartford, CT)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as...each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable… more
- Cardinal Health (Hartford, CT)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence,… more
- Humana (Hartford, CT)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Kelly Services (Farmington, CT)
- …duties as assigned. + Availability to work a flexible schedule as needed; call center operates from 7:00 AM to 7:00 PM. **Qualifications** **Experience:** ... **Job Title: Customer Service Representative ** **Location:** Farmington, CT **Schedule:** Full-time - 3...can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- CVS Health (Hartford, CT)
- …* Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be ... And we do it all with heart, each and every day. **Customer Service Representative Dental (Hybrid Schedule) at** **151 Farmington Avenue - Hartford, CT 06156** +… more
- Robert Half Office Team (Old Lyme, CT)
- …Requirements * Minimum of 5 years of experience in customer service within a call center or similar environment. * Proficiency in order entry and managing ... Description We are looking for an experienced Customer Service Representative to join our client's dynamic team in Old...to facilitate seamless order entry and tracking. * Coordinate call flow effectively to maintain high levels of customer… more
- Arrow Electronics (Wallingford, CT)
- **Position:** Channel Development Representative - NetApp SLED **Job Description:** **What You'll Be Doing** + Responsible for the day-to-day sales support and ... and neglected relationships with Arrow customers. This position will call on customers; provide product information, and follow-up on...Channel + Working knowledge of SLED RFPs + Data center sales experience + Extensive knowledge and experience in… more
- Sharecare (Hartford, CT)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Molina Healthcare (Hartford, CT)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Ryder System (Hartford, CT)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional...to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (Bristol, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **PURPOSE AND SCOPE:** Supports FMCNA's mission vision ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more