- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Molina Healthcare (Albany, NY)
- …State entities and resources to ensure member satisfaction, retention initiatives and quality metrics are met. **Job Duties** * Pro-actively facilitate outreach (and ... management opportunities; to ensure member satisfaction, retention, and drive plan quality performance. * Responsible for promoting and increasing member enrollments… more
- Broadview FCU (Albany, NY)
- …come to the right place! Summary of Role: The Home Equity Lending Specialist processes and underwrites home equity loan applications submitted by members through ... various channels. Ensures outstanding member experience and high- quality loan decisions that meet the credit union's lending policies. The Specialist … more
- Broadview FCU (Albany, NY)
- …have come to the right place! Summary of Role: The Consumer Lending Specialist underwrites, and processes consumer loan applications submitted by members through all ... channels. Ensures outstanding member experience, high quality loan decisions that meet the credit union's lending policies, and quick funding. The Consumer Lending … more
- CVS Health (Albany, NY)
- …member of our Special Needs Plan (SNP) care team, the telephonic Care Manager Specialist (CMS) plays a key role in coordinating the care of our members, particularly ... Support team objectives, enhance operational efficiency, and ensure delivery of high- quality care to members. This may include participating in special projects,… more
- Whitsons Culinary Group (Ballston, NY)
- …operational excellence, supporting our teams, and ensuring every student receives a high- quality dining experience. If you thrive in a fast-paced environment where ... to assess operations, support staff, and maintain high service and quality standards. + Lead district-wide meetings, coach managers, and facilitate professional… more
- Whitney Young Health Center (Albany, NY)
- …PREFERRED QUALIFICATIONS: Two years of clinical experience preferred. HIV Specialist Certification. Experience in Community Health. Bilingual /Multi-lingual ... Treatment Services program (CPTS) for NCQA PCMH principles. + Leads program clinical quality improvement activities and serves as SME for the Quality Improvement… more