- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist , where you'll provide… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will provide direct hands on support to a… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Help Desk Specialist , Senior Active TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, ... Time **Position Description:** CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector advancing the national security… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. Responsibilities We are seeking a ** Help Desk System Specialist 3** to join our **Security and ... Bachelor's Degree and 5+ Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support is… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** : + Must be ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- Koniag Government Services (Alexandria, VA)
- …off, and more. The DAI Senior Financial Management Analyst will serve as a Help Desk Specialist , assisting with various financial functions, including ... Financial Management processes, including Procure-to-Pay (P2P) and Order-to-Cash (O2C). + Help track and report performance metrics, including invoice aging, cash… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based ... 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance and… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...requests for IT support as part of a Service Desk operation + Ensure all time reporting and other… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf (COTS)… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... **Oracle Training Specialist ** **Category:** Business Consulting, Strategy and Digital Transformation...related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure… more
- HarmonyTech (Washington, DC)
- …but not limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems, and applications, ensuring ... and manage all incoming calls and support requests using help desk software, adhering to established procedures...of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role.… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst: Provide technical support to customers for a wide ... Junior Computer User Support Specialist Virtual Req #71 Thursday, May 8, 2025...customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 36531 **Summary** **IPOC Specialist ** **Springfield, VA** Are you ready to enhance...Shifts will be identified upon hire + Ability to help cover the Help Desk … more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 36608 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- Leidos (Fort Belvoir, VA)
- … help with resolution. + Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. + Follow ITSM and ITIL processes to ensure ... **Description** Leidos is seeking an Intermediate Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS… more
- Koniag Government Services (Washington, DC)
- …new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and resolution ... Information Technology Support Specialist Level I Washington, DC, USA Req #342...+ Provide customer (end-user) support to IT users branch-wide; help develop customer support policies, procedures, and standards. +… more
- Koniag Government Services (Washington, DC)
- …new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and resolution ... Information Technology Support Specialist Level II Washington, DC, USA Req #337...* Provide customer (end-user) support to IT users branch-wide; help develop customer support policies, procedures, and standards. *… more