- AeroVironment (Arlington, VA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor...procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation… more
- Tyto Athene (Reston, VA)
- …or IT related field or equivalent. + Industry support center or help desk experience. + Working knowledge of networks and server/pc architecture. ... **Description** Tyto Athene is searching for a **Systems Analyst ** to serve as a resource on the...to serve as a resource on the Customer Service Desk Team for remote support services for all customer… more
- Service Source (Oakton, VA)
- …people who drive innovation, embrace change, and strengthen communities . Job Summary A Help Desk Analyst II provides advanced technical support to end-users ... related field (or equivalent work experience). + 2-4 years of experience in IT support or help desk environment, with exposure to Tier 2 troubleshooting. +… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to ...continuous process and service improvement. + Work with the IT Help Desk Lead to… more
- BAE Systems (Washington, DC)
- …Computer Science, or a related field (or equivalent experience) + 8 years of experience in IT support, help desk , or service desk roles, with a ... customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical...Desk (ESD) for a large government enterprise's internal IT infrastructure. You'll serve as the first point of… more
- General Dynamics Information Technology (Washington, DC)
- …civilian agencies as they modernize their information systems. GDIT is seeking a Help Desk Technician to join our team supporting the Administrative Office ... Information Technology (GDIT) is a premier provider of high-tech IT solutions to the federal government IT ...high-tech IT solutions to the federal government IT market. Together as GDIT we collectively deliver cost-effective,… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a… more
- EMCOR Group (Mclean, VA)
- …Directory and Group Policy + Backup maintenance and monitoring + Provide end user help desk support + Deliver relevant education and training and create ... $90,000 This position is bonus eligible. **SUMMARY** The ITTechnical Analyst is responsible for providing general IT ...its companies do not reach out to individuals to help with marketing or other similar services. If an… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT ** **Support Analyst ** will resolve mission-impacting IT incidents ... teams or secure cloud environments. **Overview** We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of National… more
- Pearson (Washington, DC)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to...customers, by handling inbound calls to the School Support Help Desk and assisting our staff and… more
- ICF (Reston, VA)
- …+ Participate in Sprint Retrospectives and provide actionable feedback. + Assist the help desk by providing information to support case resolution. + Identify ... Description **Join ICF's IT Modernization Team - Where Innovation Meets Impact**...fast-growing, dynamic technology organization seeking an experienced Senior Business Analyst to lead requirements definition, facilitate Agile ceremonies, drive… more
- Chenega Corporation (Arlington, VA)
- …Create and brief deliverables on active projects and operational priorities. + Manage aging Help Desk , Operations, Security, and other ITD team requests as part ... **Req ID:** 38627 **Summary** **Mission Business Analyst ** **Arlington, VA** Are you ready to enhance...of the information technology directorate to ensure that all IT support is not only met but exceeded to… more
- Marriott (Bethesda, MD)
- …data platform across multiple core data sources + Support Business Application and IT Support Desk activities through data platform regulation and availability + ... Date:** 12/23/2025 This is a temporary position. The Data Analyst , Infrastructure & Delivery Shared Services, is part of...way we manage technology; this position will support the IT Operations team with analytics supplying the team with… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …and Annapolis Junction, Maryland locations. This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain optimal posture ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...for up to two weeks per occurrence. The OST Help Desk is operational 24 hours a… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …the organization through activities including end user support and training, general help desk operations, yearly asset inventory support, problem identification ... **Asset Management Systems Business Analyst /Project Manager** **Category:** Business Analysis (functional and technical)...Testing system functionality and troubleshooting system errors . Providing desk side support to users as they complete work… more
- CACI International (Washington, DC)
- …the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test scenarios and documentation. ... Business Systems Analyst Job Category: Information Technology Time Type: Full...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more
- Rapid Finance (Bethesda, MD)
- …coded, verified and deployed + Partial user support in the form of participating in the IT Support Help Desk + Coordinate with the Engineering team to review ... verified + Provides references for users by writing and maintaining user documentation, providing help desk support, and training users + Proven track record of… more
- Serco (Washington, DC)
- …Then Serco has the right opportunity for you! **As the Logistics Sustainment Analyst (Submarines), you will provide programmatic support to one of our NAVSEA ... desired experience and skills:** + Specialized experience with the following IT systems is desired: Advanced Technical Information System (ATIS), Integrated Product… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- **Business Analyst TS/SCI with Poly REQUIRED** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, ... the Intelligence Community? CGI seeks a high-potential Functional Business Analyst able to work closely with our clients to...capabilities * Provide direct user support (Tier 1/2 service desk ) * Act as liaison with client for troubleshooting:… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...solutions. Interacts and communicates with end-users, management, vendors, and IT personnel. Produces functional design specifications based on user… more
