- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- GovCIO (Trenton, NJ)
- …Requirements: + Bachelors degree with 8-12 years of experience. + Minimum 3 years of IT Service Desk experience, with an additional 2 years in a ... Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... tablets, Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation (preferably ServiceNow).… more
- Cayuse Holdings (Trenton, NJ)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- Burlington (Edgewater Park, NJ)
- …of accountability for communication and escalation during critical events. + Collaborate with Service Desk and IT Operations for seamless transitions between ... **Position Overview** The Manager IT Operations - Major Incidents...Science, or a related field + 15+ years in IT Operations or Service Management, with at… more
- GovCIO (Trenton, NJ)
- …integrity across procurement, deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional ... records + **Collaboration & Customer Support** + Work with service desk and IT support...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- ASM Global (Philadelphia, PA)
- ESSENTIAL DUTIES AND RESPONSIBILITIES + Assist the Director of IT with planning and executing the IT department's mission to support the buildings business ... needs. + Assist the Director of IT in managing the IT staff to...all network and other technical issues. + Assists Help Desk personnel in providing support when required. + Works… more
- GovCIO (Trenton, NJ)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Surgery Care Affiliates (Lumberton, NJ)
- …make is rooted in seven core values: + Clinical quality + Integrity + Service excellence + Teamwork + Accountability + Continuous improvement + Inclusion Our values ... RNs, Pre-Op and PACU Nurse and Technicians, Business Office Manager . + Responsible for capturing complete and accurate clinical,...the surgery center. + Cross-training to cover the front desk for lunches, breaks, and extended absences of the… more
- Pacific Northwest National Laboratory (Trenton, NJ)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more