- NANA Regional Corporation (San Antonio, TX)
- The Incident and Problem Management Analyst serves as the primary point of contact for incident and problem reporting within the client ... organization. Responds to incidents/issues, opens trouble tickets, provides status updates on existing tickets, answers incoming calls, creates support tickets and provides the customer with information necessary to track the ticket. Engages with… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …for continuous improvement and value creation, both incremental and large-scale. + Incident Management - Ensuring that any incidents affecting processes and ... team under Commercial IT is seeking a dedicated and detail-oriented Business System Analyst (BSA). This role is pivotal in maintaining our high standards of… more
- Citigroup (San Antonio, TX)
- …+ Completion of MCA activities associated with controls + Help support management in obtaining required artifacts and information needed to close Issues and ... quickly and have the tasks of opening issues and documenting on the Incident Tracker + Working Knowledge of Pega and/or G360 functionality, Continuity of Business… more