- MetLife (Bloomfield, CT)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Eversource Energy (East Berlin, CT)
- …service and information needs and resolve complaints\. Working in conjunction with the call center and field personnel is accountable for managing customer ... CPT, TN, J\-1, O\-1, etc\.\)\. Role and Scope of Position: The Supervisor 's role is multifaceted with responsibilities including work process and systems… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Baystate Health (Springfield, MA)
- …(pharmacists, technicians, and interns) and training across all shifts at Baystate Medical Center . The Supervisor will work with the front-line staff and use ... holes pose a risk/negative impact to supporting patient care needs. The Supervisor will participate in the pharmacy administrator on- call program rotation.… more
- Amentum (East Hartford, CT)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- Baystate Health (Springfield, MA)
- …recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence is looking a Clinical ... Operations Supervisor (formerly Administrative Supervisor ) at BMC to...power to make broader decisions and collaborate with the Administrator-On- Call (AOC), even accessing additional resources as needed. This… more
- CenterWell (Hartford, CT)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... a part of our caring community and help us put health first** The Supervisor , Outbound Sales Support leads the team who conducts selling activities related to… more
- Highmark Health (Hartford, CT)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Molina Healthcare (Hartford, CT)
- …and support via ride along for member visits. + Performs and coordinates alternating on- call coverage to triage any urgent lab results or clinical needs and develop ... organizations: American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC). + Current state-issued license to practice as a Family… more
- Eversource Energy (East Berlin, CT)
- …Drives innovation and change in business processes Leads area work center activities during manager absence Represents manager at department, customer, and ... Performance\. + Fulfills storm duty assignments and participates in on\- call rotation as required\. **Technical Knowledge/Skill/Education/Licenses/Certifications:** + Working knowledge… more
- Fresenius Medical Center (Bristol, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration… more
- Fresenius Medical Center (Springfield, MA)
- …meet business needs. + Assists with various projects as assigned by direct supervisor . + Other duties as assigned. **Additional responsibilities may include focus on ... the essential functions. + Participation in the District On Call Technician (DOCT) and National After Hours On ...Call Technician (DOCT) and National After Hours On Call Technician (NACT) call rotations required. +… more
- Cardinal Health (Hartford, CT)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Masonicare (Rocky Hill, CT)
- …Living Masonicare at Greenridge Place - Rocky Hill, CT Full Time Salaried/Exempt / On- Call Rotation Summary of Position The ALSA Director is designated as the ... Supervisor of Assisted Living Services Agency (SALSA) for the...care. Responds to resident when a resident activates the call for aid system. + Conducts daily office hours… more
- Hartford HealthCare (Meriden, CT)
- …6. Support scheduling, management of Kronos, PTO requests, and management of call -outs. 7. Responsible for supporting Supervisor with execution of weekly/monthly ... you to become part of Connecticut's most comprehensive healthcare network. Rushford Center , one of Connecticut's leading providers of addiction and mental health… more
- Baystate Health (Springfield, MA)
- …to mental, physical, and financial health Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... requested, and ensures identified problems are communicated accurately and promptly. Places call to MDs and ancillary departments to facilitate patient care and… more
- Baystate Health (Springfield, MA)
- …trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... requested, and ensures identified problems are communicated accurately and promptly. Places call to MDs and ancillary departments to facilitate patient care and… more
- Baystate Health (Springfield, MA)
- …- Maximum $20.38 - $23.43 - $27.53 We are a 716-bed independent academic medical center . We are the community's major referral hospital, and we provide a wide range ... so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and...needed. Troubleshoot equipment issues in order to repair or call for a repair. **4)** Take calls and handle… more
- Hartford HealthCare (Hartford, CT)
- …of the largest and most respected teaching hospitals as well as a Level I trauma center . Hartford Hospital is on the cutting edge of technology & medical care and is ... home to the Center for Education, Simulation and Innovation (CESI), one of...organization. *_Job Summary_* Under the supervision of a Clinical Supervisor , provider and/or practice manager performs a variety of… more
- State of Massachusetts (Westfield, MA)
- …Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. ... (DCW II). The DCW II position is a shift supervisor position that provides oversight and direct services to...individuals with developmental disabilities; . Oversee, as the shift supervisor , the health and safety of the individuals by… more