- Pearson (American Fork, UT)
- …both the London and New York stock exchanges (UK: PSON; NYSE: PSO). The ** Technical Support Specialist** is responsible for providing first level technical ... development team and as a resource for other internal support needs. Provides Technical Support ...build knowledge and skills; Shares expertise with others. + Customer Service - Manages difficult or emotional… more
- Concentrix (Salt Lake City, UT)
- …Companies for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the ... building customer relationships + 3+ years of customer service experience + Technical support experience preferred + Open availability + A high… more
- Concentrix (Salt Lake City, UT)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- NRG Energy, Inc. (Lehi, UT)
- …positions within our national Customer Care organization, including roles within customer service , technical support , alarm monitoring services, ... and X. We're looking for a strategic and hands-on Customer Care Recruiting Manager to lead and optimize high-volume...the experience of our recruiters and TA specialists, providing support , clarity, and leadership that helps them do their… more
- Cengage Group (Salt Lake City, UT)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service , or proven experience ... customer journey. + Technical Troubleshooting: Diagnose and troubleshoot reported customer technical issues effectively. + Data Analysis: Pull and analyze… more
- Confluent (Salt Lake City, UT)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- CAI (Salt Lake City, UT)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Oracle (Salt Lake City, UT)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Wheeler Machinery (Salt Lake City, UT)
- Technical Support III Salt Lake City, UT...for this role is someone who combines a robust technical background with outstanding customer service ... practices. The position involves providing level 2 & 3 technical support , addressing a diverse range of...escalations and provide insight regarding resolutions. + Deliver exceptional customer service and manage priorities effectively to… more
- EMCOR Group (Salt Lake City, UT)
- …years of experience in sales, customer service , or account support (HVAC or technical services preferred). + Strong communication and interpersonal ... support seasoned Account Managers in managing commercial and industrial HVAC service accounts. The position blends inside sales support with field-based… more
- Prime Therapeutics (Salt Lake City, UT)
- …management experience with client-facing experience, including but not limited to customer service , technical presales, client solution implementation, ... project execution, and service delivery. The Director of Technical Sales and Implementation Support is a customer -facing role that leads the teams… more
- Oracle (Salt Lake City, UT)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Cengage Group (Salt Lake City, UT)
- …and/or Service Cloud. + Proven success in delivering CRM solutions that support sales processes, customer service operations, and marketing initiatives. ... To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . As the Principal Technical Product Owner for Salesforce Sales & Service … more
- JobNimbus (Lehi, UT)
- …Makes You the Hero for This Job: + Preferred: 1-2 years of technical support experience + Preferred: 1+ years of customer support experience + Preferred: ... maybe even land a new job! Mission: Provide world-class technical support and training in a timely...Technical Knowledge and Troubleshooting Skills + Interpersonal and customer service skills Superpowers: + Extreme Ownership.… more
- Two95 International Inc. (American Fork, UT)
- Title: Team Technical Lead - Customer Journey (https://workable.com/nr?l=https%3A%2F%2Fquestionnaire1-dish.icims.com%2Fjobs%2F49617%2Fjob) Location: American ... Duration: 6Months with Extension Rate: $Open/hr Requirements A successful Customer Journey Team Technical Lead will have:...Have experience working with Agile and the tools that support it + Highly motivated, driven, hardworking and open… more
- GovCIO (Salt Lake City, UT)
- …OS, Networking basics + Remote desktop tools, Incident management software, Technical documentation, Customer service , Leadership, Problem-solving Clearance ... **Overview** GovCIO is hiring for a IT Technical Shift Lead (Desktop Support ). The...laptop, and peripheral issues, while maintaining high standards of customer service and efficient team performance. This… more
- Proofpoint (Salt Lake City, UT)
- …Proofpoint's solutions. + Provide proactive recommendations that support the customer 's requirements, roadmap and ongoing technical needs. Identify and ... needed. + Direct crisis and incident response, working with the account team, technical support , operations and engineering teams to ensure timely resolution,… more
- GE Aerospace (Salt Lake City, UT)
- …services engineering. **Job Description** **Job Title** **Lead Services Specialist 1 - Customer Service Management** **Company Intro/About GE Aerospace** At GE ... engagement to drive operational success. **Key Responsibilities** + ** Technical Support ** : Provide advice and direction...programs. + F110 engine experience. + Previous experience in Customer Service Management. + **Eligibility** : +… more
- Merck (Salt Lake City, UT)
- …prevention and treatment of diseases in animals. We are seeking a Director, Customer Support Services to provide strategic leadership that elevates operational ... will champion cross-functional improvements, project execution, and IT-enabled enhancements to our customer support systems and processes. If you are passionate… more
- Xylem (Salt Lake City, UT)
- …issues to the appropriate department or supervisor * Keep detailed records of customer interactions and transactions Technical Support * Troubleshoot ... technical problems * Stay updated on product or service updates and changes to effectively assist customers ... support specialists to ensure consistent and efficient customer service * Share knowledge and best… more