- NTT America, Inc. (Salt Lake City, UT)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- Proofpoint (Salt Lake City, UT)
- …Exceptional in execution and impact. **The Role** We are seeking a highly motivated Customer Success leader who can manage a small team to drive product ... customers healthy and growing. **Your day to day** **Develop a Partner-focused Customer Success Strategy** + Build strong relationships with a small group of… more
- PagerDuty (Salt Lake City, UT)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately… more
- Qualtrics (Provo, UT)
- …over 5,000 people across the globe who think that's work worth doing. **Senior Manager, Customer Success - Public Sector** **Why We Have This Role** As a Senior ... Manager, Customer Success - Public Sector leading a team of Customer Success Managers in the Public Sector Industry you will combine a passion for… more
- Renaissance (Salt Lake City, UT)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational leadership** for… more
- Lucid Software (Salt Lake City, UT)
- …NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. The Customer Success Team at Lucid Software plays a central role in helping ... success through the adoption of Lucid's products. As a Sr. Cloud Customer Success Manager (CSM) you will go beyond traditional customer success … more
- Oracle (Salt Lake City, UT)
- …business trends, define and standardize KPIs, measure the effectiveness of our Customer Success initiatives, and present compelling recommendations to leaders ... improving the overall customer experience. **Responsibilities** Job Responsibilities: + Analyze Customer Success data and KPIs to identify trends, risks, and… more
- Pearson (Salt Lake City, UT)
- …(up to 4 nights/month expected).** Preferred + Experience in EdTech and/or Customer Success . + Familiarity with Salesforce, Microsoft O365 Suite, Smartsheet, ... you may request reasonable accommodations by emailing ###@grp.pearson.com. **Job:** Customer Success **Job Family:** GO\_TO\_MARKET **Organization:** Assessment… more
- Proofpoint (Salt Lake City, UT)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their… more
- Lucid Software (Salt Lake City, UT)
- …Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. Lucid's Customer Success Team plays a central role at Lucid Software, ensuring ... to maximize the value they obtain through adoption of our products. The Customer Success Specialists form an operational team that uses both direct customer … more
- Waystar (Lehi, UT)
- **ABOUT THIS POSITION** As a Customer Success Manager, you will be responsible for fostering and managing strong, strategic, long-term relationships with ... Bachelor's degree (or equivalent experience). + Several years of experience in customer success , account management, or client services in a SaaS and preferably… more
- ISC2 (Salt Lake City, UT)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Wolters Kluwer (Salt Lake City, UT)
- **Permanent remote role.** As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more ... customers. * Address and resolve a broader range of customer inquiries and issues. * Assist with customer... customer inquiries and issues. * Assist with customer renewals and upselling opportunities. * Monitor and analyze… more
- Oracle (Salt Lake City, UT)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service or ... member of Oracle's Support Organization, you will be responsible for answering inbound customer calls and emails as it pertains to their support renewals. Following… more
- Coinbase (Salt Lake City, UT)
- …to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:*...* Model an investigative mentality to help address critical customer issues at the root cause. * Represent and… more
- iCIMS (Salt Lake City, UT)
- …on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success ... with iCIMS or comparable HR systems. + Experience using CRM and customer success tools (Salesforce, Gainsight etc.) + Customer -obsessed with a proactive,… more
- Resideo (Lehi, UT)
- …sales data to identify trends, opportunities, and areas for improvement 3. ** Customer Success & Retention** 1. Cultivate strong relationships with existing ... We are seeking a proactive and detail-oriented Partner Success Specialist to serve as a key liaison...our Partner Account and will be critical in driving customer satisfaction, operational efficiency, and sales growth by managing… more
- Cisco (Salt Lake City, UT)
- …cross-functional collaboration with sales, product, partner, marketing execution, and customer success teams. **Marketing Program Coordination and ... Collaboration:** -Build strong relationships with cross-functional teams, including product, sales, customer success , partner, and operations, to ensure seamless… more
- Dodge Construction Network (Salt Lake City, UT)
- …retention. This is a full-time position and reports directly to the Manager, Customer Success . **_Preferred Location_** This is a remote, home-office role and ... + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working… more
- Brink's (Salt Lake City, UT)
- …we provide equal opportunity to participate and grow. Job Description Job Summary: As a Customer Success Manager, you will be the primary point of contact for ... , Marketing, Logistics or related field. + 5+ years of experience in customer success , account management, or related roles. + Knowledge of key systems and tools… more