- Humana (Boston, MA)
- …put health first** The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing mission-critical suppliers that support ... the company's enterprise connectivity, unified communications, call center operations, and network resiliency. This role oversees large carrier agreements,… more
- Kelly Services (Braintree, MA)
- ** Call Center -** Kelly Services has partnered with a premier company that is located in Braintree, MA. ** Call Center ** - Take inbound calls from clients, ... files. Customer Service experience is required PC skills required. MS Office. Hours for this ** Call Center ** position are M-F 9am - 6pm Pay for this ** Call … more
- Beth Israel Lahey Health (Boston, MA)
- …aspects, supervises staff and facilitates the daily operation of the Gastroenterology call center with commitment to providing the highest quality of ... and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative processes for the… more
- Clean Harbors (Norwell, MA)
- Clean Harbors is seeking an Emergency Call Center Representative in Norwell, MA to join our safety conscious team. This role will be responsible for operation of ... the 24-Hour Emergency Operations Center . Clean Harbors is the leading provider of environmental,...accurate and detailed information regarding the nature of every call notifying appropriate personnel of call ensuring… more
- Beth Israel Lahey Health (Westwood, MA)
- …and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** Answers, screens and processes ... Strong typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. Specialty Pharmacy… more
- WM (Foxborough, MA)
- …Attend 7 weeks of Virtual Training!** **Remote Position: Must live 50 miles within a WM Call Center site near the following states: AZ, AL, TN, TX, WI, IL, MA, ... + Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and… more
- Beth Israel Lahey Health (Beverly, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more
- Kelly Services (Chelmsford, MA)
- …At least 1-2 years solid customer service background, preferably in a Call Center environment.** **- Computer database knowledge Professional telephone manner ... our application process can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state and local Fair… more
- Beth Israel Lahey Health (Westwood, MA)
- …to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to ... law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as… more
- Aspen Dental (Boston, MA)
- …to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability to answer calls in a… more
- Beth Israel Lahey Health (Brookline, MA)
- …may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement of ... + 6-12 months customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement of ... + 6-12 months customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit ... USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:**...a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years… more
- Tufts Medicine (Boston, MA)
- …phones, triages calls, responds to patient requests, takes messages in office or call center setting. 4. Greets and checks-in patients; verifies patient ... **Clinical Administrative Coordinator - New England Eye Center - Wellesley** **Job Profile** **Summary** This role focuses on providing administrative and business… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Fresenius Medical Center (Waltham, MA)
- …4 years' related experience. + Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience ... the essential functions. + Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work overtime as required. +… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable. + Assists ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...or disability, please send an e-mail to ###@NeighborHealth.com or call ### to let us know the nature of… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- RxBenefits (Boston, MA)
- …_Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities ... of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member… more