- Raytheon (Tewksbury, MA)
- …and the results of "what-if" exercises to the Planning Lead as well as Program Manager , customers and senior management as needed.Support EAC and LRE processes ... by the customer .Detail plan and maintain the IMS throughout the program 's lifecycle that incorporates contractual and programmatic changes into the IMS in order… more
- Cytiva (Marlborough, MA)
- …Business System which makes everything possible.The Quality and Regulatory Support Manager for Cytiva is responsible for supporting the Business and Customers ... and external documentation to align with industry developments and enhanced customer expectations. Function as the regulatory support expert and discussion partner… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience , the Customer Experience Program Manager is responsible for helping all ... understand, and meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on ... Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program...in customer -centricity, the CX Measurement & Improvement Program Manager will work collaboratively with cross… more
- Parker Hannifin Corporation (Woburn, MA)
- …develop new programs and delivery a premier customer experience . The Customer Program Manager is accountable for the contract, delivery and quality ... Customer Program Manager Location... Customer Program Manager Location : Woburn, MA,...experience of demonstrated ability to perform the essential customer management functions of the job + Solid knowledge… more
- Pearson (Boston, MA)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... performance and impact against our objectives. Leverage AI to elevate post-sales customer experience and help customers adopt their solutions while improving… more
- Lincoln Financial (Boston, MA)
- …to meet revenue and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate from competitors ... models, validate customer feedback, and continuously innovate and improve the customer experience **What we're looking for** _Must Haves:_ + 3-5+ years… more
- DoorDash (Boston, MA)
- …for a Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that...basic life insurance, family-forming assistance, and a mental health program , among others. To learn more about our benefits,… more
- Amazon (Boston, MA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and ... scalability, security, and business impact. Possessing strong technology and program /project management experience , you will validate technical solutions… more
- Celestica (Boston, MA)
- … Business Unit General Manager 2 leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to manage ... must deal with complex and controversial negotiations, problem resolution, and project/ program implementations all while doing this in an ever changing competitive… more
- Textron (Wilmington, MA)
- …and leading internal dry runs prior to the event\. -Working closely with the customer 's Program Manager \(s\) and communicating program progress both ... ** Program Manager ** **Description** **_About This Role_**...or similar discipline required\. * 8 years of relevant experience , including 2 years of Program Management… more
- Amazon (Boston, MA)
- …of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer ... and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the...in the cloud. Basic Qualifications - 7+ years of experience leading complex, large-scale, technical or engineering programs with… more
- Iron Mountain (Boston, MA)
- …cross functional programs for new and existing customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal ... so, let's start the conversation. The Senior Client Delivery Program Manager , Digital Solution (DS) is responsible...equivalent work experience . + PMP Certification + Experience in external customer facing roles specifically… more
- FranklinCovey (Boston, MA)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- Amazon (Boston, MA)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... Description We are seeking a Sr. Customer Solutions Manager (CSM) to join...them. You should be passionate about delivering a great customer experience by deploying AWS solutions and… more
- GE Aerospace (Lynn, MA)
- **Job Description Summary** The T408 Development Projects Program Manager is accountable for the overall management of development efforts for the T408 engine ... goals. **Job Description** **Job Title:** T408 Development Projects Senior Program Manager **Company Intro/About Us:** GE Aerospace...programs. + Minimum of an additional 2 years of experience in a product management or customer … more
- Verint Systems, Inc. (Boston, MA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Senior Customer Success Manager will support clients to... experience + 3-5 years of client management experience + 3-5 years of Customer Success/Engagement… more
- Arrow Electronics (Marlborough, MA)
- **Position:** Program Manager - Data Monetization **Job...field. MBA is a plus. + 5+ years of experience in business development, sales, or program ... Description:** The Program Manager - Data Monetization is a strategic business development...to refine future sales strategies. **What You'll Be Doing:** ** Customer Engagement & Sales** + Build and maintain strategic… more
- Teledyne (Salem, MA)
- …with engineering, operations, quality, finance, contracts and sales team members. The Program Manager is responsible for delivering product on time and ... that wins. **Job Description** We are presently seeking a highly dynamic ** Program ** ** Manager (PM)** responsible for managing a complex, multi-million dollar… more
- Proofpoint (Boston, MA)
- …little or no direction, and above all a passion for ensuring a world class customer experience . **Your day-to- day** + Guide customers through each phase of ... our growing field services team. The mission of the Customer Success Manager is to ensure that...or equivalent + 4 + years of industry leadership experience in a customer success, sales engineer,… more
