- BioAgilytix (Boston, MA)
- …procedures. Maintaining paper and electronic records of test results.Complying with quality assurance procedures, participating in proficiency testing and ... when appropriate or as directed by Laboratory Management. Including proactively informing Customer Service of any issues which may cause late results.Performing… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Evident Scientific (Waltham, MA)
- Executive Director, Regulatory Affairs & Quality Assurance . Job ID #: 2023 Company: Evident Posting Date: Jun 3, 2025 **Working Location:** **MASSACHUSETTS, ... efficacy, safety, quality and compliance for the design, manufacture and service of EVIDENT products. Results are achieved through associates who are committed… more
- National Safety Council (Boston, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...and Powerpoint + At least 2 years of relevant customer service or call center experience preferred… more
- Robert Half Technology (Waltham, MA)
- Description We are looking for a diligent Quality Assurance Analyst to join our team on a contract basis in Waltham, Massachusetts. This role is ideal for ... systems to identify and correct recurring issues. * Support customer service teams by troubleshooting and resolving...* Minimum of 1 year of experience in a Quality Assurance or similar role. * Proficiency… more
- Cardinal Health (Boston, MA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- ThermoFisher Scientific (Tewksbury, MA)
- …Value Stream Manager, Value Stream Production Supervisor, Procurement Team, Customer Service , Product Management Team, Quality Assurance and Engineering ... based on material availability, work center resources and capacity, and customer demand requirements; + Coordinate and communicate requirements with Procurement to… more
- Vontier (Boston, MA)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- Children's Hospital Boston (Boston, MA)
- 80629BRJob Posting Title:Supervisor, Customer Service & Patient Collections (Shared Serv Ctr)Department:Shared Service ... Summary: This position supervises the daily operations of Inbound and Outbound Customer Service communication within the Shared Service Center… more
- CVS Health (Boston, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- L3Harris (Wilmington, MA)
- …The Software Quality Engineer (SWQE) is Responsible for the Software Quality Assurance (SWQA) of products and services provided to our customers. ... NOT a test or development role, but instead a Quality Assurance role to evaluate and ensure...on process compliance, product conformance to requirements, and the quality of the end product or service .… more
- CVS Health (Melrose, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Robert Half Office Team (Cumberland, RI)
- …executives, and other officials. * Implement procedural best practices through structured quality assurance within the team, ensuring compliance with policies ... * Promote and implement procedural best practices through structured quality assurance within the team to ensure...with policies and regulatory requirement Requirements * Proficiency in Customer Service skills is required. * Exceptional… more
- Staples (Framingham, MA)
- …root cause analysis. + Collaborating with our Operations, Global Sourcing, Supply Chain, and Customer Service teams to resolve internal and external customer ... centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions...Basic Qualifications: + 3+ years of experience in Product quality assurance , product safety, quality … more
- Teleflex (Chelmsford, MA)
- …ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality , Service and Value as perceived by our customers. Our employees are ... participation. The ideal candidate will have a strong background in quality assurance , particularly within the medical device industry, and possess excellent… more
- Boston Mutual Life Insurance (Canton, MA)
- …approve complex policy documents and amendments. + Coordinate with underwriting, sales, and customer service teams to resolve any discrepancies or issues related ... to policy administration. **Compliance and Quality Assurance :** + Develop and implement ...administration, providing timely and effective resolution. + Collaborate with customer service teams to address customer… more
- Amazon (Westborough, MA)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Amazon (Westborough, MA)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- General Atomics (Acton, MA)
- …is highly desired + Documented experience with ISO 9001 and AS9100 quality assurance program requirements and optical material are desirable. **Salary:** ... of parts, assemblies, tooling fixtures and material to ensure compliance with customer requirements, company specifications and quality requirements. Sets up,… more
- PPL Corporation (Cumberland, RI)
- …position will assist in establishing, implementing and monitoring the department's quality assurance / quality control program and departmental performance ... the company needs to restore power or respond to other issues affecting customer service . + The company reserves the right to determine if this position will… more
