- CVS Health (Boston, MA)
- …Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides ... claims understanding and resolution and educates the member with online resources. The Customer Service Representative guides the member through their… more
- CAI (Boston, MA)
- …Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next ... apply now! **Job Description** We are looking for a Customer Service Representative to provide...providers, delivering exceptional support and addressing inquiries related to behavioral and physical health services. This position is a… more
- Highmark Health (Boston, MA)
- …of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- CAI (Boston, MA)
- …to take us to the next level! If you have prior experience in healthcare customer service , strong problem solving and communication skills, and are looking for ... of experience or Associates degree and 4 years of experience in a healthcare customer service environment + Demonstrated ability to prioritize multiple tasks and… more
- Highmark Health (Boston, MA)
- …and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures ... **Preferred** + None **EXPERIENCE** **Required** + 6 months of Customer Service in a customer ...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Children's Hospital Boston (Boston, MA)
- …be responsible for: Patient Encounter Management: + Providing positive and effective customer service that supports unit operations + Collaborating with ... + A high school level of education, Bachelor's Degree preferred + Prior customer service or administrative experience preferred + The ability to communicate… more
- North Shore Community Health (Salem, MA)
- …you are a great candidate for us. We have apart-timeopening for a Patient Service Representative (Front Desk) at our Salem Family Health Center, primarily ... state or local law. https://www.nschi.org/wp-content/uploads/2022/03/nsch\_eeo-policy-statement-dec-2021.pdf Responsibilities + Provides outstanding customer service to both patients and NSCH… more
- Children's Hospital Boston (Boston, MA)
- …and treatments, improved quality of life, and ultimately cures for developmental and behavioral disorders. 1. Customer Service a. Demonstrates positive and ... effective customer service that supports departmental and hospital operations. b. Interacts and provides positive and effective customer service to… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills 40+wpm. Knowledge of ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Boston Health Care for the Homeless Program (Boston, MA)
- …multi-line telephone system in a prompt, polite, and professional manner providing high quality customer service to all. You will resolve issues in a single ... care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations...on that commitment, we are hiring a Patient Call Representative and Finance Assistant to help patients navigate the… more
- Beth Israel Lahey Health (Beverly, MA)
- …by welcoming and registering patients in an efficient and empathetic manner. This administrative/ customer service staff position may be the first face of the ... Registration: None Experience: Prior experience in a business setting providing customer service , while simultaneously processing and verifying electronic… more
- Beth Israel Lahey Health (Milton, MA)
- …and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills 40+wpm. Knowledge ... Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH… more
- Beth Israel Lahey Health (Cambridge, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. + Participate in departmental and/or interdepartmental quality ... degree or equivalent + Prior experience in a business setting providing customer service , while simultaneously processing and verifying electronic demographic,… more
- Beth Israel Lahey Health (Burlington, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. 29. Participate in departmental and/or interdepartmental quality ... Registration: None Experience: Prior experience in a business setting providing customer service , while simultaneously processing and verifying electronic… more
- Highmark Health (Boston, MA)
- …+ Experience using Microsoft Office Applications + Experience in Billing/Enrollment and/or Customer Service **Preferred** + Associates or Bachelor's degree in ... Billing experience **SKILLS** + Strong financial aptitude + Solid customer service /phone skills + Attention to detail...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Sherwin-Williams (Weymouth, MA)
- … leads, implementing effective sales and marketing programs, providing exceptional customer service , and managing merchandising. Part-Time Sales Representatives ... are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well...interview partner. The interview will consist of a few behavioral based questions You'll be able to record and… more
- Fallon Health (Milford, MA)
- …plan review with providers and care team as applicable. o Demonstrates positive customer service actions and takes responsibility to ensure member and provider ... o Manages NaviCare members in conjunction with the Navigator, Behavioral Health Case Manager, Aging Service Access...and providers via telephone and in person * Exceptional customer service skills and willingness to assist… more
- OptiMindHealth (Boston, MA)
- …FLSA Status: Non-Exempt Location: Boston, MA Join a leading clinician-led behavioral health company today! OptiMindHealth (OMH) is expanding and seeking ... compassionate professionals to join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since… more
- North Shore Community Health (Peabody, MA)
- …protected by federal, state or local law. Duties/Responsibilities: + Provides outstanding customer service , both to internal and external customers + Screens ... the Medical Assistant is responsible in assisting providers (physicians, NP, Behavioral health, nurses) with patient visits including administrative, clinical and… more
- North Shore Community Health (Gloucester, MA)
- …https://www.nschi.org/wp-content/uploads/2022/03/nsch\_eeo-policy-statement-dec-2021.pdf Duties/Responsibilities: + Provides outstanding customer service , both ... the Medical Assistant is responsible in assisting providers (physicians, NP, Behavioral health, nurses) with patient visits including administrative, clinical and… more