- Applied Materials (Gloucester, MA)
- …Responsibilities** + Deliver specialized New Product Introduction (NPI) technical training both in-house and at customer locations, requiring domestic and ... systems. + Demonstrate knowledge and understanding of the Global Technical Training organization and operations, as well... customer relationships and selling GTT products, analyze customer issues and needs to identify future training… more
- Confluent (Boston, MA)
- …Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- Confluent (Boston, MA)
- …Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- Highmark Health (Boston, MA)
- …to ensure solution alignment to enterprise goals and standards + Perform technical analysis and provide insights to support decision-making across various ... and implementing technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with minimal or no… more
- Amazon (North Reading, MA)
- …Hardware and System Engineering teams to resolve complex issues escalated from internal technical support groups. * Develop training documentation and ... technical field and 5+ years' experience delivering direct customer support or Master's degree in Engineering,...technical field and 3+ years' experience delivering direct customer support - Strong technical … more
- Ferguson Enterprises, LLC. (Newton, MA)
- …+ Assist in developing training curriculum and materials as directed by the Training & Technical Support Manager + Assist with filing warranty claims ... customer interactions + Provide outside field service customer support on job sites + Develop... support phone calls most days + Provide Technical Training in-person and virtually + Ability… more
- Quantexa (Boston, MA)
- … customer and partner enablement and self-sufficiency. We are looking for an Technical Training Specialist to work with us on this journey and correspondingly ... knowledge and programming skills to develop new and update existing technical training programs in conjunction with associated organizational SME's and… more
- Honeywell (Canton, MA)
- …technologies and collaborate with cross-functional teams to deliver exceptional customer support . **KEY RESPONSIBILITIES** + Provide technical support to ... As a Fire Alarm Technical Support here at Honeywell, you...customer inquiries and escalations. + Document and track customer interactions and solutions in our support … more
- M&T Bank (Boston, MA)
- **Overview:** The Senior Executive Technical Support Specialists are the face of technology when it comes to M&T's most senior Executives and Board of Directors. ... a minimum of 5 years' executive and endpoint user technical support experience, or in lieu of...and mobile device operating systems skills General to advanced technical skills Excellent customer service skills Experience… more
- Amazon (North Reading, MA)
- …are seeking candidates who possess a blend of technical and customer -facing skills to successfully support the Amazon Robotic Fulfillment Systems solution. ... more. Amazon Robotics is seeking a talented and self-motivated Technical Support Engineer to work with the...a passion and love for software and operational troubleshooting, customer -facing skills, and a desire to work within a… more
- PSI Services (Boston, MA)
- …+ High School Diploma or equivalent required + One year of experience in a Customer Service / Technical Support role highly preferred + Ability to ... **Description** **Title:** Technical Support Specialist **Location:** Remote-US **Salary:**...+ Exceptional interpersonal skills and client-oriented approach. + Provide customer support with friendliness and patience +… more
- Fujifilm (Boston, MA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Confluent (Boston, MA)
- …team. One Data Streaming Platform. Data Connects Us. **About the Role:** Confluent's Global Technical Support Team is a critical part of why our customers love ... us. Our Managers of Technical Support are responsible for leading teams... needs + Collaborating with other teams involved in Customer Success, such as professional services or training… more
- Pegasystems (Boston, MA)
- Principal Technical Support Engineer (Multiple Openings) Job Category: Professional Services Location: US - Massachusetts - Remote **What You'll Do at Pega:** + ... with each of the following: + Advising, mentoring and training junior team members on customer issues...as Tomcat; and + Pega Platform including developing and technical support . + Experience specified must include… more
- Fujifilm (Boston, MA)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document… more
- Pegasystems (Boston, MA)
- Principal Technical Support Engineer (Multiple Openings) Job Category: Professional Services Location: US - Massachusetts - Remote **What You'll Do at Pega:** + ... trusted advisor to support Pega technology, gain insight, and understand the customer needs and solutions. + Responsible for supporting customer teams and… more
- RTX Corporation (Tewksbury, MA)
- …Integrated Air & Missile Defense Systems (IAMDS) department is seeking a **Engineering Technical Support II.** IAMDS leads all aspects of Systems Engineering ... that drive the development of complex systems to support the Raytheon Land and Air Defense Systems (LADS)...thinkers who work together as a team to architect technical solutions to some of the world's toughest challenges… more
- Amentum (Norwood, MA)
- Amentum is seeking an **Administrative and Technical Support Specialist** . The AA independently accomplishes general or routine office administrative tasks. The ... tasks with minimal guidance and assistance. Depending on the customer office, some tasks can be more dynamic (ie,...DOD, DSS, and local office policies and programs * Support the field office chief in scheduling * Correspondence… more
- Amentum (Andover, MA)
- Amentum is seeking an **Administrative and Technical Support Specialist** . The AA independently accomplishes general or routine office administrative tasks. The ... tasks with minimal guidance and assistance. Depending on the customer office, some tasks can be more dynamic (ie,...DOD, DCSA, and local office policies and programs + Support the field office chief in scheduling + Correspondence… more
- Arrow Electronics (Marlborough, MA)
- …installing, upgrading and trouble troubleshooting applications. + Support enablement, training , and upskilling initiatives of our customer -facing teams + ... areas generally and may also assist in responding to customer proposals as required. As a Technical ...and sales teams to understand AI solutions and provide technical support to internal and external stakeholders.… more