- Coinbase (Boston, MA)
- …data-driven insights that power our global Consumer and Compliance CX functions. As Director of CX Analytics , you will lead the end-to-end CX ... and alignment. Attendance is expected and fully supported. The CX Analytics team is responsible for delivering...execution in a complex environment. Reporting to the Senior Director of CX Platform Services, you will… more
- Staples (Framingham, MA)
- …and creating intuitive journeys - with the science of digital optimization through analytics , testing, and data-driven decision making. The Director must balance ... a senior leader within the Digital Experience organization, the Director drives prioritization and execution of the CX...CX innovation and journey improvements. . Customer & Analytics Expertise o Act as VOC (Voice of Customer)… more
- Sumitomo Pharma (Boston, MA)
- …dynamic, highly motivated, and experienced individual for the position of **Associate Director ** **,** **Consumer Marketing** . This person will help develop the ... engagement, and supporting adherence through omnichannel marketing campaigns. The Associate Director will work closely with the HCP Marketing, Market Access, Patient… more
- The Hertz Corporation (Boston, MA)
- …service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify ... field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities… more
- Sharecare (Boston, MA)
- …office every Tuesday.** **Job Summary:** Working in tandem with the Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client ... cross-functional teams in support of client goals, including delivery, operations, media, CX and content + Balance client needs with Sharecare's goals while… more