- Robert Half Technology (Andover, MA)
- …Requirements * At least 1 year of experience in an IT support or help desk environment. * Proficiency in using Active Directory and troubleshooting Windows ... on data and insights. * Address and resolve service desk tickets related to single sign-on (SSO) and multi-factor...(SSO) processes. * Ability to manage and resolve service desk tickets efficiently. * Excellent communication skills to guide… more
- Boston University (Boston, MA)
- **OPERATIONS ANALYST I, IS&T IT Help Center**...platform, or project teams. As part of the Service Desk and Support Operations team, you will report to ... **Job Description** **OPERATIONS ANALYST I, IS&T IT Help Center** **Category** Charles River Campus --> Professional **Job...and inclusive community. You will join as an Operations Analyst I where you will serve as a subject… more
- NTT America, Inc. (Boston, MA)
- …scheduled reports. **KNOWLEDGE & ATTRIBUTES** + Proven experience as data analyst , administrative tactician or similar experience with health and safety data ... + **Sitting:** The role primarily involves working at a desk , so the candidate should be able to sit...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- Bright Horizons (Newton, MA)
- …products + Test management (test planning, test execution, defect/issue resolution) + Experience with Help Desk support. + Experience with Dynamics CRM a plus + ... The Sr. IT Application Support Analyst supports the continued development and maintenance of the Dynamics CRM cE. This role will perform second level application… more
- Public Consulting Group (Boston, MA)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- Janus Henderson Investors (Boston, MA)
- …brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, ... + Generous Holiday policies + Paid volunteer time to step away from your desk and into the community + Support to grow through professional development courses,… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including… more
- TEKsystems (Boston, MA)
- …/ MacOS / O365 Administration * Experience with remote desktop applications and help desk software * Installing and deploying new hardware systems, software ... Description The Tech Support Analyst role is responsible for providing excellent customer...activities for incidents and requests assigned from the Service Desk related to laptops, mobile devices, video-conference equipment, or… more
- BHI Energy (Weymouth, MA)
- …career advancement opportunities and a great work culture! As a Compensation and Benefits Analyst you must have will have a strong eagerness to learn, curiosity to ... problem solve, bring new ideas, and help reduce manual processes. Ability to help ...or SHRM-SCP preferred. + Prolonged periods sitting at a desk and working on a computer. Apply now! BHI… more