- Chewy (Boston, MA)
- **Opportunity:** Chewy is seeking a ** Senior Program Manager , Voice of the Customer** to lead and drive one of our VoC program verticals. This role ... for improving the **customer experience** through strategic partnerships, structured program management, escalation handling, and executive communication. You will… more
- Turner & Townsend (Boston, MA)
- …projects in the world. **Job Description** **Turner & Townsend** are seeking an experienced ** Senior Project Manager ** to join our team in support of legal and ... including a candidate's education, training, and experience. The minimum salary for the Senior Project Manager position is $135,000 annually and the maximum… more
- Pegasystems (Boston, MA)
- Senior Manager of Specialist Solutions Consulting - Customer Service Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our Team:** ... Service opportunities, utilizing the latest Pega Customer Service features including Voice AI, Dynamic Case Management, and Agentic AI capabilities Thought… more
- Wayfair (Boston, MA)
- …to set up and run effective campaigns regardless of their prior advertising know-how. This Senior Product Manager will lead our efforts to help suppliers set up ... and manage their advertising spend on Wayfair. As a Senior Product Manager on the Supplier Advertising...Financial Growth & Security: + 401K Matching (Employee Matching Program ) + Tuition Reimbursement + Financial Health Education (Knowledge… more
- Wayfair (Boston, MA)
- …across the company to bring these solutions to life. We are seeking an experienced Senior Product Manager for Supply Chain and Retail Technology to lead a ... expected in this role. + Skilled at managing stakeholders, including senior leadership, and translating technical concepts for non-technical audiences. + Positive,… more
- Wayfair (Boston, MA)
- …workflows are being completed automatically via agentic integrations. We're looking for a Senior Product Manager to both take a thought leadership role in ... platform) + Excellent communication and stakeholder management skills at the senior leadership level, as well as with cross-functional teams, especially ability… more
- Lumen (Boston, MA)
- …we digitally connect the world and shape the future. **The Role** As the Senior Lead Customer Stories Manager , you will collaborate cross-functionally to find ... improved ways to scale and optimize our customer stories program , tracking customers through their journey to become a...that all customer stories are consistent with our brand voice , tone, and style guidelines, and reflect our value… more
- TYLin (Boston, MA)
- …for shaping the future of roadway infrastructure in Massachusetts? TYLin is seeking a Senior Project Manager to lead and grow our Roads + Highways practice ... ready to build a team, lead high-impact projects, and become a recognized voice in the region's transportation community. This is more than a project management… more
- Danaher Corporation (Boston, MA)
- …System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Senior Sales Manager , Liquid Handling Automation ... the achievement of the company's growth objectives. Continuously drive Voice of the Customer (VoC) into all parts of...value to our lives. Whether it's a health care program or paid time off, our programs contribute to… more
- Dentsply Sirona (Waltham, MA)
- …drive innovation. **Make a difference** -by helping improve oral health worldwide. The Senior Global Product Manager is responsible for leading the strategic ... of key market and clinical trends for relevant segments + Conduct voice -of-customer research to identify customer needs, market gaps, validate strategy, messaging,… more
- CVS Health (Boston, MA)
- …90M+ addressable ExtraCare members, we unite brands and customers with a leading, trusted voice in health and wellness - CVS Pharmacy. Our local reach at national ... 6th largest company in the US. as the Sr. Manager of Learning & Development! **Position Summary** In this...for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed… more
- NASCO (Boston, MA)
- …in Microsoft Online Services, including SharePoint, Exchange Online, Microsoft Teams, Teams Voice , and OneDrive. Communicates to manager regarding status of ... **Overview** Under general direction, the Senior Application Engineer is responsible for providing advanced technical support, troubleshooting, and administration of… more
- Manulife (Boston, MA)
- **The opportunity** As a Senior Content Designer, you will work on the Human Centered Design team at John Hancock that is responsible for user interfaces, digital ... user flows that reflect both user needs and brand voice . + Act as a liaison between creative, compliance,...Strong communication and presentation skills demonstrated across peers and senior leaders. + Ability to effectively manage input from… more
- Stantec (Boston, MA)
- …marketing) * Ensure that key strategic and brand messages and Stantec's voice are consistent and communicated effectively to target audiences * Develop content ... systems, with a preference for enterprise systems such as Adobe Experience Manager , HubSpot, and/or Hootsuite * Highly proficient with digital marketing analytics… more
- Amazon (Boston, MA)
- …Engineering Global Talent Development (RME GTD) team is seeking an experienced Program Manager to lead technical learning initiatives. The ideal candidate ... to schedule updates and ensure content relevance. * Drive program design from the voice of the...program strategies and plans, diving execution, and influencing senior stakeholders experience Preferred Qualifications - 3+ years of… more
- Medtronic (Boston, MA)
- …and quality in our products, processes and systems by being accountable, having a voice , and taking action. We are seeking a committed professional to join our team, ... Support + Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up + Serves as… more
- Amazon (North Reading, MA)
- …broader org vision - Navigate high ambiguity by gathering and actioning on Voice of the Customer (VOC) feedback from world-wide employees and subject matter experts ... to deliver strategic upskilling of AR employees. - Advise senior leaders and advocate for the employee experience in...and employee experience. Basic Qualifications - 5+ years of program or project management experience - Experience using data… more
- CVS Health (Boston, MA)
- …Matter Expert and Technical Expert. **Responsibilities** Insights + Utilizing an array of " Voice of Customer" tools, the Digital Analytics Manager will identify ... do it all with heart, each and every day. **Position Summary** The Manager , Digital Analytics is responsible for monitoring and providing actionable insights to our… more
- GoTo (Boston, MA)
- **Job Description** **Where you'll work:** remote US We're looking for a ** Senior Manager , Partner Operations** to lead the strategy and execution of operational ... is for you. **Your Day to Day** **As a** ** Senior Manager , Partner Operations,** **you would be...teams + Serve as a strategic advisor on new program design, system integrations, and partner support models **What… more
- CVS Health (Wellesley, MA)
- …opportunity sizing, secondary and primary research, and slide-based story telling. You will help the Senior Manager on the team stay on top of market trends and ... **Your key job responsibilities will be:** + Support the Senior Manager in developing strategic perspectives and...strategic perspectives and acting in our role as the voice of the Retail Pharmacy business + Drive day-to-day… more