- CVS Health (Boston, MA)
- …about helping others and have a talent for problem-solving? Join our team as a Service Advocate . In this role, you will work alongside peers who handle Medicare ... calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role will involve assisting CSRs...the Single Point of Contact for handling escalated member service inquiries, you will act with fast knowledge using… more
- Sharecare (Boston, MA)
- …must be approved in advance._ **Compensation:** $22.00/hour The role of the Family Health Advocate is an exciting and innovative remote role newly created to ... Utilizing motivational interviewing and guided approaches, the family health advocate will play a critical role in supporting members...form to ensure appropriate engagement is achieved. + Is fully versed in and can explain plan benefit design,… more
- Coinbase (Boston, MA)
- …you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the ... times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge, you will serve as a primary… more
- Lincoln Financial (Boston, MA)
- …strengthening relationships with internal and external customers, analyzing various aspects of our service offering and being an advocate on behalf of the ... and maintain relationships with contacts at client organizations, ensuring clients' overall service requirements are satisfied. + You will advocate on the… more
- Needham Bank (Needham, MA)
- …continuous improvement in customer interactions across digital, product, and service touchpoints. Qualifications: To perform this job successfully, the individual ... leveraging sponsored payments and consumer lending. + Act as the primary advocate for customers, ensuring feedback is captured, analyzed, and integrated into product… more