- Pearson (Denver, CO)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Veralto (Loveland, CO)
- …or higher is preferred. + Electrical and mechanical aptitude + 1-2 years experience in customer service , technical support , field service , and/or ... Supervisor, NA Technical Support , the Technical Advisor I will provide world-class service ...a typical day will look like:** + Handle incoming technical and customer support questions… more
- Zoom (Denver, CO)
- …for + Have a minimum 3-5 years of at least Tier II level Technical Support and Customer Service experience. + Possess a Bachelor's degree in Computer or ... What you can expect The ideal Technical Support Engineer is passionate about...Have excellent communication (both oral, written, and interpersonal) and customer service skills as well as troubleshooting… more
- Cognizant (Denver, CO)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Oracle (Denver, CO)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Denver, CO)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Antech Diagnostics (Loveland, CO)
- …job-related skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Customer Support Technical Support Specialist ... delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring...team needs, and business demands. + Ability to manage customer technical issues and complaints through problem… more
- Pearson (Denver, CO)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- Zions Bancorporation (Denver, CO)
- …your day look like? You will be:** + Responsible for providing level 1 and 2 technical support and training for new clients or users on the multiple Treasury ... and may require resolution of hardware/software compatibility issues. + Providing exceptional customer service to Treasury Management clients by assisting with… more
- Oracle (Denver, CO)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
- Insight Global (Westminster, CO)
- …and Requirements - 2-3 years of experience in manual QA testing, technical customer service , or IT support roles - Basic familiarity with ... Global is seeking a Test Engineer to join their QA team and support new product development by ensuring exceptional product quality from an end-user perspective.… more
- Red Hat (Denver, CO)
- …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
- Oracle (Denver, CO)
- …issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Proofpoint (Denver, CO)
- …Proofpoint's solutions. + Provide proactive recommendations that support the customer 's requirements, roadmap and ongoing technical needs. Identify and ... needed. + Direct crisis and incident response, working with the account team, technical support , operations and engineering teams to ensure timely resolution,… more
- Deloitte (Denver, CO)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader) Our...solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field … more
- iCIMS (Denver, CO)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Oracle (Denver, CO)
- …Business vertical is reinventing and growing customers. The Advanced Customer Support service provides functional and technical improvement. Our team ... model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella… more
- Deloitte (Denver, CO)
- Martech Technical Architect (Specialist Master) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... development capabilities - blending strategy, architecture, and your hands-on experience to support our client engagements. As a Martech Technical Architect, you… more
- Oracle (Denver, CO)
- …a trusted advisor and primary point of contact for Oracle's most complex customer accounts, delivering optimal business and technical solutions. The role ... and OCI) with advanced account management skills to drive customer success, project execution, and sustained service ...needs. + Lead the review, development, and execution of technical delivery plans, collaborating with product, support ,… more
- Oracle (Denver, CO)
- …with technical and non- technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). ** ... under OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best… more