- Pearson (Annapolis, MD)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Customer Service Analyst Associate Seize your opportunity to make ... a personal impact as a Customer Service Analyst Associate supporting our client. GDIT is your place to make meaningful contributions to challenging projects… more
- Department of State - Agency Wide (Washington, DC)
- …and evaluation of suspected fraudulent passport applications. In conjunction with the Customer Service Analyst (CSAs), maintains liaison with acceptance ... agents (clerks of court, postal service officials, military agents) to ensure that subordinates staff...experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge,… more
- Oracle (Annapolis, MD)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Meta (Washington, DC)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the ... help transform the new hire tech experience at Meta. **Required Skills:** Service Experience Analyst Responsibilities: 1. Execute end-to-end new hire experience… more
- BAE Systems (Washington, DC)
- …with ITSM tools like ServiceNow for ticketing and remote support + Strong customer service skills, with the ability to communicate technical concepts clearly ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more
- BAE Systems (Washington, DC)
- …service strategy tasks which include managing and maintaining assets required for IT service delivery. As an **ITSM Expert Analyst ** ,you will be responsible ... customers to achieve their missions. As an **ITSM Expert Analyst ** , you'll play a critical role in providing...role in providing exceptional project management support to the customer . You'll be part of a dynamic team that… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …threats and vulnerabilities in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer Solutions officer of our ... help define the current state of IT services and support ongoing continual service improvement. Key focus areas for this role involve gaining insight into processes,… more
- Cognizant (Annapolis, MD)
- … Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling ... EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect,… more
- Koniag Government Services (Washington, DC)
- …paid time off, and more. Kadiak, LLC is seeking experienced, motivated, career and customer -oriented Program Support Analyst I. The Program Support Analyst ... Government Services company **,** is seeking a Program Support Analyst I with a Secret clearance to support **Kadiak**...a Secret clearance to support **Kadiak** and our government customer in Washington, DC. _This position is for a… more
- CBRE (Annapolis, MD)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- Koniag Government Services (Washington, DC)
- **Koniag Professional Services,** a Koniag Government Services company, is seeking a Business Analyst with **KPS** and our government customer in the DC Metro ... accounts, paid holidays, three weeks paid time off, and more. The Business Analyst (Acquisition Specialist III) is a senior-level acquisition analyst responsible… more
- Highmark Health (Annapolis, MD)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
- Link Solutions Inc (Adelphi, MD)
- …is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a ServiceNow Analyst to join our team at Adelphi, MD. + Must be a US Citizen + DoD… more
- Red Gate Group (Arlington, VA)
- The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a ... development, operational design, and technology integration. RGG delivers high-quality, customer -centric solutions around the world-from the foxhole to the highest… more
- IT Concepts (Washington, DC)
- …and achieve extraordinary milestones. Kentro is looking for an experienced Mid-Level Data Analyst to support our intel customer at Defense Intelligence Agency ... data operating procedures to facilitate making data-driven decisions within MS. The Data Analyst and team will also provide the following functions: + Support the MS… more
- Koniag Government Services (Washington, DC)
- …paid time off, and more. Kadiak, LLC is seeking experienced, motivated, career and customer -oriented Business Process Analyst I. The Business Process Analyst ... Koniag Government Services company, is seeking a Business Process Analyst I with a Secret clearance to support **Kadiak**...a Secret clearance to support **Kadiak** and our government customer in Washington, DC. _This position is for a… more
- UMB Bank (Annapolis, MD)
- …Suite to include Word, Excel, PowerPoint, and Outlook + Good interpersonal and customer service skills + Proficiency in organizing and prioritizing work to ... participates in joint sales calls with TMOs and Commercial Bankers. The TM Sales Analyst provides a high level of internal customer support through understanding… more
- BAE Systems (Washington, DC)
- …Endpoint Manager, VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service , analytical, and communication skills for initial issue ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more