- Witt/Kieffer (Arlington, VA)
- …the helpdesk function, aligning support services with organizational goals. Lead the team in adopting best practices and innovative support methodologies. Guide ... evaluation and selection of emerging technologies. Team Management: Recruit, lead , mentor, and develop the helpdesk support...in the world supporting people with type 1, type 2 and gestational diabetes. Our employees like working at… more
- TekSynap (Arlington, VA)
- …in related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to ... the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk … more
- GovCIO (Annapolis, MD)
- …the following for high quality deliverables: KB updates, call fielding, or other Tier 2 activities adjacent to the NGGS application. + Support requirements ... gather support documents + Open and actively manage ServiceNow helpdesk tickets + Escalate high priority issues reported using...request inbox + With direction and prioritization from the Tier 3 NGGS lead , manage ticket queue… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + ... a Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more
- M. C. Dean (Annapolis Junction, MD)
- …position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and resolution of problems and supports ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- GovCIO (Annapolis, MD)
- …, take on additional tasks such as KB updates, call fielding, or other Tier 2 activities adjacent to the NGGS application. + Support requirements development ... + As part of the EPA ESSET team, provide Tier 1/ 2 Help Desk Support for the...request inbox + With direction and prioritization from the Tier 3 NGGS lead , manage ticket queue… more
- GovCIO (Annapolis, MD)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government...years of IT Service Desk experience, with an additional 2 years in a leadership role. + Minimum 3… more
