- Good360 (Alexandria, VA)
- …Relief, and Recovery initiatives, as well as nonprofit distribution events that support equitable access to critical goods. Identify and cultivate new market ... models that drive both revenue and measurable social and environmental outcomes. 2 . Fundraising & Major Donor Development Lead a comprehensive fundraising program… more
- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support - ServiceNow) ... the next level! Chenega Agile Realtime Solutions (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical support for… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- IT Concepts (Washington, DC)
- …can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support the ... Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related issues.… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity located in Washington, DC. **The… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- Chenega Corporation (Arlington, VA)
- …documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...assigned. **Qualifications** + Associate's degree. Can be substituted with 2 + years of relevant experience. + 3+ years relevant… more
- IntelliDyne (Washington, DC)
- Deskside Support Manager- Tier 2 Status: Exempt Location: Washington, DC (Hybrid 3 days onsite/ 2 remote) Salary Range: $110k to $130k Clearance: Secret ... IT related field + Must possess an HDI certification (Ex. Support Center Manager or Desktop Support Manager) prior to start + Possess one of the following… more
- US Bank (Annapolis, MD)
- …through Friday (9am-5pm EST)._ **Daily Responsibilities:** + Technical Subject Matter Expert: Provide Tier 2 agents with mentor support when dealing with ... and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes...you excel at-all from Day One. **Job Description** The Tier 3 team is focused on improving the customer… more
- Applied Research Solutions (Washington, DC)
- …teams for complex problems. The ideal candidate will handle Tier 1 and Tier 2 support activities, maintain virtual machine environments, and ensure ... improvement initiatives + Work with cloud providers for Tier 1 and Tier 2 support issues, escalating Tier 3+ issues appropriately + Other duties as… more
- Applied Research Solutions (Washington, DC)
- …service improvement initiatives + Work with cloud providers for Tier 1 and Tier 2 support issues, escalating Tier 3+ issues appropriately + Other ... role combines Tier 1 and Tier 2 Site Reliability Engineering (SRE) support responsibilities with deep technical expertise in Azure Kubernetes Services… more
- Leidos (Hanover, MD)
- …will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support . This includes supporting customers who are integrating with ... to ensure continuous operational performance. + Provide Tier 1 & Tier 2 support , troubleshooting and resolving issues related to access and… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2 /3** **Mission IT** ** Support Analyst** will resolve mission-impacting IT incidents ... additional experience may be substituted + 2 + years of Tier 2 /3 support in a DoD/IC environment. + Experience with Windows/Linux troubleshooting and… more
- BigBear.ai (Hanover, MD)
- …will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support . This includes supporting customers who are integrating with ... IT infrastructure systems including servers, storage, and network components + Provide Tier 2 support for Identity, Credential, and Access Management (ICAM)… more
- CACI International (Fort Meade, MD)
- …critical IT infrastructure systems including servers, storage, and network components + Provide Tier 2 support for Identity, Credential, and Access ... Senior IT Infrastructure Support Specialist-ICAM & PKI Job Category: Information Technology...**The 24x7 shift rotates over 10 weeks in five 2 -week periods as follows. Day and Mid shifts are… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve complex hardware and software problems. + ... Training:** + Provide guidance and training to Tier 1 and Tier 2 support staff. + Assist end-users with complex technical issues and provide advanced… more
- Guidehouse (Washington, DC)
- …and bring extensive insight into Navy-specific business processes and system configurations. + Provide Tier 2 support for SAP ECC modules, including FI, CO, ... + Troubleshoot and resolve complex production issues, working closely with end users, Tier 1 support , and Tier 3 technical teams. + Analyze system behavior… more
- Synergy ECP (Annapolis Junction, MD)
- …will have a SIGINT background, experience with Linux, REDHAWK, Python, C++, MATLAB, and Tier 2 Systems Support . Requirements Requires aBachelors degreein a ... SIGINT Systems Engineer 3 (SW support ) Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) Description We are searching for cleared… more
- SAIC (Silver Spring, MD)
- **Description** We are seeking a Help Desk Support Technician for Tier 2 Desk-Side Support in the Mid-Atlantic Region, specifically at our **Parsippany, ... on-site and remote technical assistance for escalated issues beyond Tier 1 scope to FDA users at both sites,...Advanced understanding of enterprise systems, networks, and applications. + 2 -4 years of experience in technical support … more
- Northrop Grumman (Elkridge, MD)
- …**What You'll get to Do** **Responsibilities** + Provide Tier 1 and Tier 2 technical support (Domain Administration, System Administration, and Network ... those missions. By joining in our shared mission, we'll support expanding your personal network and developing skills, whether...+ Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
